Issue with my Amigakit Order

[amigakit]

Wow!  Sorry to see this after the amount of work that has been put into building this board.   i have never seen such bad damage to a package like that before! The A1200 NG are sent double boxed in a black cardboard outer box.  To have such bad damage would need immense force- it almost looks like the box has been driven over.   Really bad handling by La Poste -

Please send us the pictures of the outer box and all the components to support@amigakit.com   

We will have to make an immediate claim with the postal companies for this.

Apologies for the inconvenience.

[X-death]

Hello,

Thank you for your quick response, I really appreciate it.

We will go through all the necessary steps together. I will send you all the requested pictures by email shortly.

It’s obviously very frustrating, especially considering the amount of work that has gone into designing and building this board — I can clearly see that on my side as well. So it’s a frustrating situation for both of us.

At the end of the day, it’s just hardware, and we will sort this out properly.

Thanks again for your support.

[F0LLETT]

It’s obviously very frustrating, especially considering the amount of work that has gone into designing and building this board — I can clearly see that on my side as well. So it’s a frustrating situation for both of us.

Beyond frustrated.

[X-death]

Wow!  Sorry to see this after the amount of work that has been put into building this board.   i have never seen such bad damage to a package like that before! The A1200 NG are sent double boxed in a black cardboard outer box.  To have such bad damage would need immense force- it almost looks like the box has been driven over.   Really bad handling by La Poste -

Please send us the pictures of the outer box and all the components to support@amigakit.com   

We will have to make an immediate claim with the postal companies for this.

Apologies for the inconvenience.

Hello,

I have sent all the requested photos by email (via WeTransfer due to file size).

Please let me know if you need anything else.

Thanks.

[Brinner1964]

Hi,
Very frustrating when you have spent well over £200 on this stuff.
Hope you get sorted very soon, don't Amigakit have postage insurance?

Regards
Ian

[X-death]

Wow!  Sorry to see this after the amount of work that has been put into building this board.   i have never seen such bad damage to a package like that before! The A1200 NG are sent double boxed in a black cardboard outer box.  To have such bad damage would need immense force- it almost looks like the box has been driven over.   Really bad handling by La Poste -

Please send us the pictures of the outer box and all the components to support@amigakit.com   

We will have to make an immediate claim with the postal companies for this.

Apologies for the inconvenience.

Hello,

I am following up regarding my damaged A1200NG.

Following your message, I sent an email the same evening with a WeTransfer link containing all the requested photos. I did not receive any response, and the link eventually expired without being downloaded.

I then sent a second email with a new WeTransfer link, which has also not been downloaded to this day.

Could you please confirm that you received my emails and advise on the next steps?

Thank you.

[Retro_Brian_FL]

First of all, thank you for the two Amiga 1200 computers, that were bought through Amigakit, 15 years ago. When that is written, I would like to take the opportunity to complain and make a suggestion, if that is allowed. The wait was four stinkin' months. Once the computers arrived they were half destroyed, but, that's not Amigakit's fault. Instead of the “made to order philosophy”, from my own experience, remembering how there were absolute zero updates in those four months - turn it around, only sell items that are >>available for immediate shipping<<. I think that is fair for everyone - or am I wrong?