Hello,
I would like to request a clear update regarding my Amiga 1200 NG order ( AK-21853 ? ) placed on November 24, 2025 to EUR.
Aside from the initial payment confirmation email, I have not received any official communication about the status of my order. In late December, I contacted AmigaKit privately and was informed that November orders were being processed at this time. Since then, there has been no further communication.
I fully understand that delays can happen, especially with specific hardware projects like this one. However, several months without any official update is concerning. Customers should reasonably expect transparent communication and at least an estimated delivery window.
The product itself looks very promising, but professionalism and customer experience are just as important as the hardware.
I respectfully ask for a clear status update and an estimated timeframe for delivery.
I am aware that it is not particularly pleasant to read this kind of message, and I also understand that a forum is not primarily intended to serve as a customer support or order tracking platform. However, posting here is also a way to seek transparency and share part of the user experience around the product.
My intention is not to be confrontational, but simply to obtain clarity and better visibility regarding my order.
Thank you in advance for your time and clarification.
