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Author Topic: Issue with my Amigakit Order  (Read 13778 times)

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Offline amigakit

Re: Issue with my Amigakit Order
« Reply #14 from previous page: April 17, 2026, 11:22:27 AM »
Wow!  Sorry to see this after the amount of work that has been put into building this board.   i have never seen such bad damage to a package like that before! The A1200 NG are sent double boxed in a black cardboard outer box.  To have such bad damage would need immense force- it almost looks like the box has been driven over.   Really bad handling by La Poste -

Please send us the pictures of the outer box and all the components to support@amigakit.com   

We will have to make an immediate claim with the postal companies for this.

Apologies for the inconvenience.
« Last Edit: April 17, 2026, 11:25:58 AM by amigakit »
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Offline X-deathTopic starter

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Re: Issue with my Amigakit Order
« Reply #15 on: April 17, 2026, 11:40:13 AM »
Hello,

Thank you for your quick response, I really appreciate it.

We will go through all the necessary steps together. I will send you all the requested pictures by email shortly.

It’s obviously very frustrating, especially considering the amount of work that has gone into designing and building this board — I can clearly see that on my side as well. So it’s a frustrating situation for both of us.

At the end of the day, it’s just hardware, and we will sort this out properly.

Thanks again for your support.
 

Offline F0LLETT

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Re: Issue with my Amigakit Order
« Reply #16 on: April 17, 2026, 12:01:06 PM »
It’s obviously very frustrating, especially considering the amount of work that has gone into designing and building this board — I can clearly see that on my side as well. So it’s a frustrating situation for both of us.

Beyond frustrated. :(
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Offline X-deathTopic starter

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Re: Issue with my Amigakit Order
« Reply #17 on: April 17, 2026, 06:14:17 PM »
Wow!  Sorry to see this after the amount of work that has been put into building this board.   i have never seen such bad damage to a package like that before! The A1200 NG are sent double boxed in a black cardboard outer box.  To have such bad damage would need immense force- it almost looks like the box has been driven over.   Really bad handling by La Poste -

Please send us the pictures of the outer box and all the components to support@amigakit.com   

We will have to make an immediate claim with the postal companies for this.

Apologies for the inconvenience.

Hello,

I have sent all the requested photos by email (via WeTransfer due to file size).

Please let me know if you need anything else.

Thanks.
 

Offline Brinner1964

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Re: Issue with my Amigakit Order
« Reply #18 on: April 17, 2026, 07:36:28 PM »
Hi,
Very frustrating when you have spent well over £200 on this stuff.
Hope you get sorted very soon, don't Amigakit have postage insurance?

Regards
Ian