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AuthorTopic: Has anyone had trouble getting a refund from AmigaKit?  (Read 480 times)

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Offline garyg

Has anyone had trouble getting a refund from AmigaKit?
« on: November 18, 2020, 12:49:55 AM »
I ordered something from them in August and received it. Then I found I didn't need it and arranged to
send it back, which I did on Sept. 8th.

They have not acknowledged receiving it and do not respond to my inquiries asking about posting
a credit to my account (I would like to order something from them). I've even called them.

Has anyone else had problems with them, especially with returns?

Gary
 

Offline amigakit

Re: Has anyone had trouble getting a refund from AmigaKit?
« Reply #1 on: November 18, 2020, 01:20:22 PM »
Hi,  the credit is applied already on your account- our server sent you an email confirming this.   You can apply this against the new item you wish to purchase.  Contact our Support for details (not sales).  Thanks
www.AmigaKit.com - Amiga Hardware/Software Dealer

New Products  --   Customer Help & Support -- @amigakit

USA Toll Free Order Tel: 1-888-698-6758
 

Offline garyg

Re: Has anyone had trouble getting a refund from AmigaKit?
« Reply #2 on: November 18, 2020, 06:06:39 PM »
Thank you. It's too bad I had to complain in a public forum to get this response.

I never got the messag from your server;  FYI, just now t logged in and see no credit in
the Cart or My Account.
 

Offline beller

Re: Has anyone had trouble getting a refund from AmigaKit?
« Reply #3 on: November 18, 2020, 07:40:05 PM »
Im still waiting for two orders..no emails.  Just says pending on the web page....

And I never receive emails and they don't get sorted to spam files...
 

Offline beller

Re: Has anyone had trouble getting a refund from AmigaKit?
« Reply #4 on: November 20, 2020, 10:29:12 PM »
....and the next day I got emails saying my order was shipped!  Thanks Matthew!