Amiga.org
Amiga computer related discussion => Recommended Amiga Dealers => Topic started by: garyg on November 18, 2020, 12:49:55 AM
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I ordered something from them in August and received it. Then I found I didn't need it and arranged to
send it back, which I did on Sept. 8th.
They have not acknowledged receiving it and do not respond to my inquiries asking about posting
a credit to my account (I would like to order something from them). I've even called them.
Has anyone else had problems with them, especially with returns?
Gary
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Hi, the credit is applied already on your account- our server sent you an email confirming this. You can apply this against the new item you wish to purchase. Contact our Support for details (not sales). Thanks
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Thank you. It's too bad I had to complain in a public forum to get this response.
I never got the messag from your server; FYI, just now t logged in and see no credit in
the Cart or My Account.
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Im still waiting for two orders..no emails. Just says pending on the web page....
And I never receive emails and they don't get sorted to spam files...
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....and the next day I got emails saying my order was shipped! Thanks Matthew!
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It's now three weeks since my last post and I just visited the AmigaKit website again.
STILL no indication that my return has been credited to my account (nor did I ever receive
a notification to this effect from their server).
Gary