My AmigaOne Experience

[Bodie_CI5]

@ Shades

Oh but you forgot the Divinyls part :-D !

But I'm glad that you have seen what I was trying to convey (i.e. like comprehend it, not necesssarily agrre with it, if you know what I mean)

[SHADES]

@Bodie_CI5

>>But I'm glad that you have seen what I was trying to convey (i.e. like comprehend it, not necesssarily agrre with it, if you know what I mean)

Yes, I do. I'm not a mindless beastie )  and I am very pro AMIGA. This little mishap will not in any way prevent me from purchasing my own A1 either. Can't wait actually.

That dyvinals quote reminds me of the movie Hellraiser. Same sort of concept. I am not a big pain believer having had a nasty car accident lol  I have found that it always comes down to how much in legalties, not nessasarily who's right. Not that that is important right now. As you have said, we don't know the full facts. A court will have both sides should he decide to persue the matter further.

>> He came onto Aworld's IRC last night (our time) and went apeshit, I was awakened from my drift into a nice little nap . I understand his getting peed off totally, but I think it would have beeter if he had not let the issue lay dormant for as long as it did.

You guys have an IRC? wow, I am out of touch. The only AMIGA channel I found was run by a Cyberwlf (guy) was his name and that closed (
Got any room for an opininated Aussie? I promise to behave  Hell, you could always bann me if I didn't  How cool an AO IRC , woot!

p.s. The mouthing off in any way isn't needed. That was rude of him.

[Hammer]

@Staticman

There's always the unfinished but bootable AROS CD (or the licensed Amiga Forever 5) and X86 based solution... One shouldn’t embark on PPC Linux adventure IF they are not competent with X86 Linux.

[Bodie_CI5]

Man haven't you still worked it out?! I'm Aussie as well! Same city too  :-) .

[SHADES]

@Bodie_CI5
LOL Well, I'll be!
Any good AMIGA groups or swap meets etc?? I have now repaired my 1024S monitor to the extent of using hookup wire and it's at the end of it's life, I would love to get invloved in some small Ami community again. I just repaired my 4000 "Thanks to (redumloa / aka Jim) sad to see you go!!" recently and I want some goodies! lol.

No more Amigatech Australia to run to.  Rob's gone with no forwading address. He was scoping me a grapchis card and Nic for my beast b4 it died.


God, it's nice to see another Aussie invloved with AMIGA.  ) nice to  meet you

this is getting way off topic, should PM me sorry AO

[Bodie_CI5]

Nice to see you too man!

Now my dealer is in Queensland, the shop name is AnythingAmiga:

www.anythingamiga.com    

 (I think that's right), his name is Doug, excellent guy. Give him a call he'll be able to direct you to where you need to go as far as User Groups go. He's told me before, but I have a bad memory! My borther is currently trying to get an OS4 demo for Melbourne.. so fingers crossed!

[Hammer]

Bodie_CI5 wrote:
Man haven't you still worked it out?! .

There’s an offer(invitation to treat), acceptance, agreement, and consideration.

Entity A claims that the product doesn’t work to begin with.
Entity B claims that the product was working when they handed the said product to the customer.

Did I miss anything so far?

[Bodie_CI5]

Hammer wrote:

Bodie_CI5 wrote:
Man haven't you still worked it out?! .

There’s an offer(invitation to treat), acceptance, agreement, and consideration.

Entity A claims that the product doesn’t work to begin with.
Entity B claims that the product was working when they handed the said product to the customer.

Did I miss anything so far?

Errr... yes you did. I was talking about me also being an Australian to Shades. There was nothing sinister in what I posted. You also cut out the rest of my sentence thus taking my words out of context.

[Glaucus]

It's rediculis that a computer board seller tells a user to rip apart his motherboard and replace roms/etc... I mean sure in our genre it isnt to much of a stretch, but its still an unprofessional response to a user having bugs in the hardware in my opinon of course.

First of all Mips, you've turned this thread into a (yet another) Eyetech bashing venue for yourself. This thread was SUPPOSED to gather some useful tips and hints for this poor guy, but it's full of flames and trolls. Sometimes you amaze me (but I still like you all the same ;-) ).

But seriously, is it such a hassel to replace a socketed chip? We're talking about a hobbyist computer, a computer that you buy in parts and build yourself. The CPU is socketed. And how about the ram? Should you send the motherboard back to Eyetech to add more ram? It's no harder then replacing a socketed ROM chip, especially with an INCLUDED ROM-puller tool. The fact is, if the poor fellow simply noticed there was a ROM puller this would have been a two minute job and all would have been cool. Personally, I would prefer EyeTech just send me the ROM & tool instead of me sending them the motherboard and then wait for weeks for it to come back. Why this guy decided to start ripping up his motherboard is beyond me, I would never even consider starting such a project without researching it to the nth degree! I just hope for his sake it's still salvagable, but professional repairs may not be worth it; just buy another one.

Of course the only thing I don't quite get is why he couldn't just flash the rom, or would it not even boot to the BIOS? (I forgot all the original details by now, after reading all that useless trolling...)

  - Mike

[DonnyEMU]

Sounds like a typical linux bios experience to me. Calling this machine an Amiga without the AmigaOS is not really fair. What you have is a PowerPC machine with a generic Bios, it's not an Amiga till it boots Amiga..

This machine should have never been released without AmigaOS 4..

-Don

PS I know I will hear gripes from the last statement but come on folks it's not really an Amiga until the OS is in it, it doesn't have Amiga custom hardware in it. It is simply a linux box with an OS that isn't at all like the Amiga..

[Hammer]

Bodie_CI5 wrote:

Hammer wrote:

Bodie_CI5 wrote:
Man haven't you still worked it out?! .

There’s an offer(invitation to treat), acceptance, agreement, and consideration.

Entity A claims that the product doesn’t work to begin with.
Entity B claims that the product was working when they handed the said product to the customer.

Did I miss anything so far?

Errr... yes you did. I was talking about me also being an Australian to Shades. There was nothing sinister in what I posted. You also cut out the rest of my sentence thus taking my words out of context.

There’s nothing sinister with your post. My POV was with the main topic and may have missed some connectivity details (i.e. I view a.org with a flat view).

[Bodie_CI5]

@ Hammer

It's cool man :-) .

[Coder]

Hi,

I thought I would drop into the discussion. About not good support from Eyetech I can say that it's not true. I read the post from Alan on Amigaworld.net which is also on ann. They even send someone to him to fix it. No charge. And some other things without any charge. Eyetech made the effort. Still, this all can be solved in a mature way, right?

Alan, if I got a problem would you send a technician to me too? I am a bit far away. If you pay for the ticket I make sure the technician has a great time here. Beaches, beer and so many things more. They just opened my favourite beergarden on 1 minute travel away.

Coder

[JurassicCamper]

DonnyEMU wrote:
Sounds like a typical linux bios experience to me. Calling this machine an Amiga without the AmigaOS is not really fair. What you have is a PowerPC machine with a generic Bios, it's not an Amiga till it boots Amiga..

This machine should have never been released without AmigaOS 4..

-Don

PS I know I will hear gripes from the last statement but come on folks it's not really an Amiga until the OS is in it, it doesn't have Amiga custom hardware in it. It is simply a linux box with an OS that isn't at all like the Amiga..

I completly disagree. Those of us who took up the early bird offer are testing this hardware, admitidly some have given up and put them away until OS4, but we know the hardware we know what things to look out for, what ram to use, what graphics cards work. How stable they are overclocked. This is will help the people who are hanging on for OS4.
You will have a large core of people who can help.

 

[odin]

Is it just me or is Eyetech's response removed from ANN?

[Tomas]

Alans response on ann.lu:

@joe aka Mike Powell

Mike

I don't usually comment on ann, but I must make an exception in your case to put the record straight, as you seem to have been somewhat economical with the truth in your frustrated need to find someone to blame for your misfortunes.

First we managed to get your A1 system to you for Christmas, against considerable odds and with a fair bit of overtime required, after some significant pressure from your mother. We explained the nature of the 'earlybird' systems to her, but she was insistant that you were a computer whizz and knew what you were doing. The system was fully installed and working when it left us.

Between Christmas and New Year I noticed that you were complaining on amiga.org that it was not working, but again under a psuedonym making it hard to track you down, particularly as you didn't bother to email us directly. After finding out who you were I rang you and arranged for one of our engineers to visit you, a 300 mile round trip, to sort it out, without any charge. Somehow the linux swap file had got corrupted and our engineer reinitialised it, showed you how to use it and left it in a working state.

During the year you asked about an upgrade to a XEG4 and we quoted you the cost, but heard nothing more.

Three weeks ago your dad rang up and I spoke to him. He said you had lost interest and wished to sell the A1, but needed to show the prospective purchaser that it would boot into Linux properly first. He asked what was the cheapest way to achieve this, and we discussed sending it back to us. I explained to him, and you when you came to the phone, that although we were perfectly happy to do this there is always a risk that something will come dislodged in transit, or worse, damaged. I said that things had moved on since you purchased your Earlybird system and that we were now shipping the systems with Debian Linux and updated firmware. We discussed would have to be done at your end to update your sytem, and that if it was beyond your or his capabilities it is somthing that any competant local PC shop could do in a matter of minutes. We agreed that we would send you a new firmware chip and instructions on how to remove it, a new set of Debian disks and the installer CD, and the latest Quickstart guide (all without charge). You were to either change the ROM and install Debian yourselves, or pay a local PC shop to do it for you.

If there were still operational problems after that then you were to send the system back to us for sorting and we would jointly work out a less harsh method of getting the system back to you than via a courier.

The new ROM's, instructions, disks etc were sent off to you as promised.

We received a phone call from your dad today saying that you had asked him to pull the ROM, but that he had not really known what he should be doing. He told me that he had attempted to - and with the aid of a small screwdriver used as a lever - succeeded in pulling the ROM socket off the PCB, complete with attached surface mount tracks. I told him that this in my view would not be a practicable repair operation on a multilayered board such as the A1.

I am sorry that you have had this bad luck, and can understand your frustration, but I believe that we have given you good customer service over the period of ownership of your AmigaOne. I think that it is grossly unfair for you to imply otherwise, or to imply that your lack of satisfaction with the system you purchased is caused by anything other than your own lack of ability with Linux. As others on this list have pointed out we clearly state on our website that 'if you want a switch-on-and-go system the earlybird offer is not for you'.

Alan M Redhouse

looks like pretty damn good customer service from the side of eyetech, they could not have done more.
I really believe this is the customers fault.