1 "-Final part for the new production of replacement boards is still not in"--->SAD
Sad yes, but they ordered and got everything else and have started work already. If the part is not in, what can you do? If they were to take the parts off other peoples cards that are there for repairs, would you be happy then?
2 "-Repairs that were OK'd will be done next week"----> the same 3 month ago story.
Really? I got the OK from the last customer only last week. How can that be the same as 3 months ago?
3 "I will pick these up at DCE next week, along with the ones that cannot be fixed at all and will be returned, and send them to all customers personally"----> more than SAD
"More than sad" ? I am driving two hours there and two hours back and spending my day for you guys to be able to ship the stuff that is there, and you call it "more than sad" ? :-(
You know, Framiga, I think that more than half of the posts on this mail are from you, and lately everytime it's "it's not personal" but you're giving me BS anyway. Now I don't mind doing this effort and I am doing it as fast as I can, but if you think you can do a better job then let me know, because if I can forget about your boards, that leaves me more time to spend on solving the other boards issues.
Currently, there 22 boards left to be done. These include seven boards that will be fully replaced, three boards that are cleared for repair and four which are ready to be sent but waiting for replacement csppc's to be shipped at once (these are for you, framiga).
The other eigth can either not be fixed or are not at DCE. There have been some dealers taking in repairs but holding them and not sending to DCE, so for these there's little we can do. Apart from this there are also cases where DCE fixed the boards, returned them to the reseller and the reseller sold them as a new product to another customer. I will not disclose the reseller's data but if you want "sad", then there it is.
All the other ones have been fixed and returned.
Cheers,
Ron
