CyberStorm sent to DCE for repair

[Acill]

Yea, well as I see it, since I've waited over two years to even get this far I might as well hope that I'll see a working CSPPC board home waiting for me when I get back in the US late next month. I just hope I will see it.

[Cyberus]

Just out of interest, why is this in the Software Issues and Discussion Forum?

[lempkee]

Makes me wonder what happens when a Pegasos board fails. All well. Just send it back to DCE, I guess.

EXACTLY nerp , this is why we dont want to shop at the devil's house.

i dont want to flame but thats one of my biggest concerns.


anyway i hope this case will be solved soon and that all who sent their cards (including me) get all their stuff back , Fixed or not...
 and i will ask Ron + you know who at the benelux show about this.

anyway a month delay so far... heh i stopped counting 2 years ago, i stopped checking my post box every day  1 year ago , i dont expect it to show up and this thread is the last hope and hopefully it will work

[Framiga]

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[FrankBrana]

My brother have sent his CSPPC o DCE some 2 years ago. After some mails we are in the very same situation, we don´t know nothing about the card.

Sadly, we didn´t be suspicious about DCE repair service and we donnt get the serial number of the board before sending it.

The conclusion is, a fully loaded Grex, scsi, A4k running now with AGA and  a 040 @ 25 until a friend of us have borrow to us his Mediator and at least we have rtg again.

I have a p5 BPPC in my A1200, and never had problems with it.Since Im thinking on moving 060 PPC I want to aske you, because, I have noticed you are discerning too much between p5 card and DCE ones. If I bought a new 060 ppc it wl be from DCE sure. I have ear the DCE models are not working well after running some months.... What to to? Keep my P5 040 PPC or try the DCE 060 PPC?


Pls Help

Best Regards

[Palpatine]

Hi,

@FrankBrana:
Send me all the details by private mail please, I'll see what I can do. Will be difficult though, without serial number...

@FrAmiga:
A few weeks is not christmas! All PPC cards that are now being produced are made of new parts. If they used old parts or from the DOA boards they would not have to wait for a shipment of new ones.
Regarding the lower side of the CSPPC boards, the one I have hear next to my laptop has about 10 IC's plus some more parts ;-)
Regarding compensation: this will only be a gesture from Genesi for people whose board cannot be fixed at all and that are out of warranty. Nothing more, nothing less. Take it or leave it :-)

[Framiga]

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[Palpatine]

Hi Franco,

Just called them, all that is missing is one part now. We don't know when it will arrive exactly, but the other parts that were missing are there now.

Cheers,
Ron

[Framiga]

@ Ron

. . . a very long and painful gestation! you agree?

How we will call them?  CyberStormPPC-NG?

Cheers :-)

[Framiga]

by Framiga on 2003/9/29 12:46:48

@ Ron

. . . a very long and painful gestation! you agree?

How we will call them? CyberStormPPC-NG?

Cheers

How about the baby? it grows?

The missed component is arrived? (is it the 060 cpu?)

Regards

Coccini Franco & VirtualWorks

PS- please, Ron . . .answer to the VirtualWorks mails too :-)

[Palpatine]

Hi Guys,

More info after the weekend, too busy with the Benelux show right now - sorry!

Cheers
Ron

[AmigaY]

Well, in reply to your msg..

I must say that the best option to get your board repaired, is to make an appointment with Mr. Dellert himself, as he is the guy who is responsible for the repairs.
The board can be repaired while you wait ! Ok it did cost me a lot of money when i did that, and i had to drive to Germany for it.
But rather this than waiting for over 2 years !
And he really does good quality repairs, as they use better parts than P5
Usually the PPC or 68k socket is broken he told me,  so ppl if you build in your board never ever press on the CPU's ! and when build in a CybervisionPPC, put it 1st on the CSPPC,
and then build the 2 together into your Ami. its a bit unconvient way to do it, but the best Mr. Dellert told me.  

[Framiga]

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[Framiga]

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[Acill]

I sure have my hopes up on this one. I think we will have a good ending to this long story at last. Ron, if you would please let us know some more news about what the last part is? If its the 060 some of us may be willing to just pull off one from another card we have? I for one want it back as i sent it in. Complete and only needing a working PPC portion. Thanks for all your hard work and the news! I sure your sick of hearing from us so often!  :-P

[Framiga]

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