Buying a A1200 from Vesalia

[TjLaZer]

I am going to order a NTSC A1200 from them.  I take it they do not come with a 110 volt PS or anything else unless you order it extra right?  It seems there was not an option for a 110V PS so I did not add it, and no English manuals just German, so nix that.  I can add a HD but since I have one I did not.  So my question is: what about the HD Bracket and cable???  Anyone have any idea if it comes with it?  I emailed them but I know how long it will take to get an answer.  Sad really.  

[SamuraiCrow]

The PS that comes with an A1200 is just a 25 Watt piece of junk.  Use an A500 PS instead.  They were 35 Watts minimum.

[x56h34]

It will be an assembled A1200 system from the stock of new(ish) parts that they have, which in the end should resemble pretty well a brand new NTSC A1200 system. I believe that all the parts will be included, however it always depends how careful the assembler is in regards to how the finished job will look like, e.g. possibly some broken/cracked plastic tabs that hold the case together from the inside, etc. I think that your motherboard revision will be 1.D.4, as some time ago I asked them which revisions of NTSC boards they have in stock and they replied with "AT boards only, all rev 1.D.4".

[TjLaZer]

I believe that all the parts will be included, however it always depends how careful the assembler is in regards to how the finished job will look like, e.g. possibly some broken/cracked plastic tabs that hold the case together from the inside, etc.

Oh great don't tell me that!!!  

[x56h34]

Do a search on a.org about A1200 bought from Vesalia and you will find testimonials. :-)

[TjLaZer]

Well it seems they cancelled my order as I was too impatient and asked here first!  I had emailed them before in the past SEVERAL times and never got a reply or was a week late.  And today I get a swift response that they will not process my order.  How nice.  Great business model!  See below:

> I placed an order for a A1200 NTSC, does this come with the metal HD
> bracket and cable?  If not I would like to add that to my order too
> please!  I have a 4GB 2.5" HD I want to install in it.  Does this come
> with a 110Volt Powersupply?

Hello,

Sorry, we will not process your order. You placed it in the middle of the night (we live in Europe, remember?) and even before a new business day has begun, you already complain on amiga.org we wouldn't respond on time?

To put it in your words: sad really.


Regards

--
Vesalia Computer
- Sales/Bestellannahme -

[Framiga]

@TjLaZer

eh, eh :-)

I'm in theyr "black book" me too.

Since i've asked them, if they test the CSPPC before shipment :roll:

[TjLaZer]

Well since Vesalia likes to read AMIGA.ORG BEFORE responding to customer emails read this:

"You guys need to re-evaluate you business practices! This is quite ridiculous.  I only complained that I did not get a fast response to emails and I have lots of friends in Amiga.org so I asked a question there.  Whats wrong with that?

But apparently others are complaining about your products!!  Broken clips and new(ish) parts thrown together to make a complete A1200?  No thank you, I want a nice new A1200 that is not flawed at all..."

[Framiga]

to be honest, they are reliable but . . . DON'T ask them anything, during/along the order time!!! never!

You have to:

ORDER . . . wait the confirmation . . . . and PAY.

but DON'T ask anything! or you'll forget your order. I know its weird but it works in this way for them :-(

[leofoe]

Absurd. Period.

[NedKelly]

Strange way to do business. Instead of giving excellent service and getting the product shipped, they cancelled the order(?). The better way would have been to prove the complaints wrong and get a great product shipped.

If I cancelled orders due to complaints I'd lose business. Always better to turn a complaint into a positive.

Vesalia is making a bad name for themselves by cancelling orders like that. You can't take complaints personally. You just need to work harder.

[Unit21]

If you guys want someone serious and devoted to buy your Amiga-stuff from, head for GGS Data in Sweden.
Gunne, the owner of the store, provides excellent service and answers all questions at any time, as long as he isn't sleeping...  :-)

GGS-data can be found here:


http://www.ggsdata.se/

[Framiga]

anyway . . . better for ALL that theyr still in business!

AFAIK they are still a great source of Amiga items.

[Framiga]

ggsdata for AmigaClassic components?

mhhh!!!

[TjLaZer]

Well if they do this to every person that "asks a question" they will not have many customers will they?  Glad to deal with dealers like Software Hut, they are simply awesome.