@Rogue,
Yes your post is a waste of time, because your customer support theories are just red herrings.
Fact is, if you plan to force someone to pay a $380 dollar premium and claim the reason is customer support when you have obligated yourself to provide exactly NO CUSTOMER SUPPORT,...it is beyond belief.
Customer support at any Amiga dealer or maker of software has been very very poor. They don't even acknowledge problems, let alone fix them.
But tell you what, please correct me and explain all the customer support you will be contractually obligated to provide.
Tell us, sirrrrr
You are guaranteeing satisfaction or my money back? You are guaranteeing if my old software doesn't run, you will spend 2 hours on the phone with me until it runs? If I report a bug, you will fix it?
Or will it be catch as catch can, with you providing support if you feel like, or NOT.......
We all know the drill, you get a nasty e-mail from someone, you post it all over the amiga websites...you announce your dramatic withdrawal from the community and all support ends, and cause your not obligated to make one dimes worth of support, no one gets any...even if you were obligated, a-la $50 t-shirt, that might not happen either.
I value your support as being worth .01cents maximum.
Linux is free, it survives without any official support, but for companies who need more than that, they can go to Red Hat and purchase support.
If you want to sell support, you can do that. noone will buy it, but feel free to try.