Registration Failed

[F0LLETT]

Hi, my A600GS arrived today and I have the same problem with the serial number being rejected.

Try now.

[F0LLETT]

I'm having the same problem. I opened a separate thread for it before I found this. Any chance you can add my device too?

Guess this is resolved now.

[F0LLETT]

I had an issue registering my a600 GS but support sorted it really quickly for me (within a couple of hours).I hope that you have the same result.

Yes, but a bit more awkward on a weekend. As we do not work weekends. I tend to leave my work machine in work, so have no access to key data.

[F0LLETT]

It seems that others have had this issue as well.  The A600gs I ordered arrived today, and I’m having trouble registering the device. My user account is set up, and the Wi-Fi is working fine, but it won’t let me register the device. I sent an email with pictures attached.

EDIT: That was fast service. It’s working now. Thank you! 

Database had not been updated with new keys. I ment to do it Friday, didn't get chance.
All sorted now.

[F0LLETT]

Looks like I have the same problem, A600GS received today, but won’t register. It kindly tells me there is an update, but won’t let me install it..

AmiSphere account OK, and WiFi working, just registering not happening.

PM me your serial key, so I can check database.

[F0LLETT]

Hi I have this issue for my A1200NG.

Could someone help?

Thanks
AV

Has this been resolved now?

[F0LLETT]

Would this be affecting updates as that’s not available for my 600/1200.

Correct.

[F0LLETT]

Still having same issues, assume its not back up yet ?

No, there may have been an issue with maintenance. Waiting for update.

[F0LLETT]

I got registered and updated from the A1200 NG menu (firmware) but can't use the updater in Amibench. Obviously still bits to sort.

Updater in amibench should not be there. All updates at present are done through main GS/NG GUI updater.

@amigakit

I have the same problem as the second owner; I can't register it anymore either.

Is there a more convenient solution, or is it enough that I've sent you a message with all the information?

The original owner needs to email support, saying they have sold it on. It can then be deregistered from them and you can then be registered in their place.