Issue with my Amigakit Order

[amigakit]

We have had a lot of orders for the A1200NG and we are building, configuring, flashing and testing each board in the sequence that customer placed the order with us.   Your board is assembled in the latest batch.  However it is just waiting to configure it for your specific needs.  At the same time we are developing a new system update - as you may have seen on the weekly updates we provide here.  The A1200 NG and A600GS are large projects that we are investing many hours into every week.   I am hopeful you will enjoy using the system.  Thank you for your patience.

[amigakit]

Wow!  Sorry to see this after the amount of work that has been put into building this board.   i have never seen such bad damage to a package like that before! The A1200 NG are sent double boxed in a black cardboard outer box.  To have such bad damage would need immense force- it almost looks like the box has been driven over.   Really bad handling by La Poste -

Please send us the pictures of the outer box and all the components to support@amigakit.com   

We will have to make an immediate claim with the postal companies for this.

Apologies for the inconvenience.

[amigakit]

@Rob

We hand build the A1200NG.  We have a backlog of orders so it takes time to send a replacement board.  They are not off the shelf items.   The customer knows we are working on his replacement board and the secondary task is to try and get some money from La Poste for the terrible damage they did to the original package.  We spent many hours building that board and packing it in double boxes and it looked like it got mangled in a machine- maybe even driven over !

[amigakit]

Several hours to hand solder a board, flash the hard drive, bench test.