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Author Topic: Follow up on my Amiga Kit order request:  (Read 3505 times)

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Offline BoabsterTopic starter

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Follow up on my Amiga Kit order request:
« on: November 06, 2024, 06:21:14 PM »
Hi Amiga Kit Team,

I made numerous support e-mail requests for my incomplete order 77802.

But so far I am not getting a reply which is disappointing.

But I am delaying before I reach out to trading standards.

Because an incomplete partial order is not a fully complete order.

I placed this order back on: 19/2/24.

I also already paid the full amount.

I feel I have been more than fair and patient waiting for you guys to fulfill your end.

See screenshot attached.

I have all the items except the "26 piece computer tool kit" which shows on your website as awaiting stock.

Do you have an ETA when it will be in stock.

If yes, please provide an ETA and also can you ensure to provide a part tracking reference number for me.

If no, would you kindly refund the cost of £12.99 amount back to me please.

Thank you.
 

Online amigakit

Re: Follow up on my Amiga Kit order request:
« Reply #1 on: November 06, 2024, 07:12:46 PM »
Sorry for overlooking this.   I will ask my colleagues to fulfill the last item on your order.
www.AmigaKit.com - Amiga Reseller | Manufacturer | Developer

New Products  --   Customer Help & Support -- @amigakit
 

Offline BoabsterTopic starter

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Re: Follow up on my Amiga Kit order request:
« Reply #2 on: November 13, 2024, 07:22:01 PM »
Hi Amiga Kit,

Thanks for the reply but I still seeing you are still awaiting stock for the 26 piece computer tool kit.

Have you received the stock yet and dispatched it?

Seriously if you do not have it, just refund the amount, I got the rest of the items.

But if it in stock, please provide a tracking link directly to my e-mail address.

I give you one more chance then I am going to trading standards.

It is poor customer service.

Thank you.
 

Offline BoabsterTopic starter

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Re: Follow up on my Amiga Kit order request:
« Reply #3 on: November 16, 2024, 10:41:12 PM »
I am pleased to confirm I have the final remaining item.

My faith has been restored.

Thank you.
 

Offline Boing-ball

Re: Follow up on my Amiga Kit order request:
« Reply #4 on: November 17, 2024, 12:43:21 PM »
Glad you got it sorted Bud 👍🏻