I had not sent them the photos that I have linked here. What I did was send them what I thought was the serial number off the card, and they told me it was bunk, gave me a link to their page and said that if it is not supported by their latest drivers that I'm SOL.
Very friendly service indeed, hence the reason I am here.
In the mean time I had ordered a PPC card from a user that goes by the name of Saddam on MorphOS Zone. He lives in Hungry and said he shipped the card, but that was about 6 months ago. I had waited three months, tried to contact him, then after about 2 weeks he wrote back, apologized that he had not shipped it and promised to do so, but as I said we are months from that point and still no card.
This whole tower project has left a sower taste in my mouth and if I can find the right drivers for this board, I'll prolly just sell it at this point.
The serial number Elbox wants is hand written on the install CD ~ the MMCD. their major products will have printed tags which appear to be serial numbers. With the CD's serial number you can get somewhat better (although almost nil) service and accesses to newer device drivers. Elbox got angry that folks copied their hardware (Spider USB card) and is very restrictive in some respects. Keep in mind that while Amiga OS 4.1 supports their PCI board, they wrote all new drivers including PCI cards that Elbox doesn't support
Does any of this help? End result, find your serial number or start taking scans and photos of your hardware to prove its original. This may get you the drivers, but only rarely do they give any support for their products.