AmigaOS Support Forum Launched

[Argo]

From the Hyperion Entertainment Blog:

I am happy to announce that Hyperion Entertainment has launched a new AmigaOS support forum!
This forum is designed to centralize communications between AmigaOS customers and the AmigaOS software development team. Think you found a bug? Then post a message in the support forum. If an AmigaOS beta tester is able to reproduce the bug then they will take it from there. AmigaOS core developers are also encouraged to participate in the forums and can answer questions directly as well.
Additional support forums are available for Hyperion's game products such as Freespace and Shogo.
AmigaOS developers have not been left out. There is a support forum for you as well. Found a bug in the SDK? Then just post a message and get it fixed.
Everyone will be allowed to read the web forums but only registered product customers will be allowed to post. To become a registered user, just register your product with Hyperion at their main web site using your product serial number. Remember to register all your Hyperion products for full access.
To summarize:
 1. Register your product serial numbers at the main Hyperion Entertainment web site.
 2. Create an account on the new Hyperion Entertainment Message Boards.
Steven Solie
 AmigaOS Development Team Lead

http://blog.hyperion-entertainment.biz/?p=469

[jorkany]

This should prove entertaining. Hey, "entertainment" is even in the site name!

http://forum.hyperion-entertainment.biz/

[SysAdmin]

Cool News!

[Trev]

You mean we won't have to resort to snark and finagling to get problems resolved?

[buzz]

surely a bugtracker is more useful to track issues than a forum?

[Minuous]

>only registered product customers will be allowed to post

In that case it's not going to centralize anything. I am not going to be able to log on there and report bugs. So what I am I supposed to do then? There's not even an email address AFAIK for submission of formal bug reports.

Ignoring the bugs doesn't make them go away Hyperion!

[Minuous]

(duplicate post)

[HammerD]

surely a bugtracker is more useful to track issues than a forum?

Yes, there is an internal bug tracker for AmigaOS 4 developers and beta testers already.


The forums are for customers to ask support questions that may not necessarily be bugs.

Any real bugs found through the forums will be entered into the bug tracker by the Beta testers.

[buzz]

A public bugtracker is more useful. Else how can someone check if their bug is already reported, or add further information to an existing report. Anyway, just my opinion.

[ChaosLord]

At first I was very happy about this news!  FINALLY a way for me to report bugs in OS4.x!  For many years I have not known who to report bugs to.  I mention them on forums (AmigaWorld.net) but apparently the powers that be don't read my posts.

So I went over to report the bugs I found from using OS4 for 5 minutes and found out that I am banished because I am not an owner of OS4.

This all happened a couple of days ago.  It really demotivated me so badly that I didn't even write about it here at first.

All bugs I have found were from asking nice ppl to run Total Chaos AGA on their OS4 CLASSIC setup to see if it would work.  Btw, all the bugs I found years ago in OS4 are still there in OS4.1 (!)

2 or 3 ppl reported Total Chaos AGA to work on OS4.0 CLASSIC as long as you first delete the trojan and work around some other OS4.0 bug(s).

The bugs appear to be worse in 4.1 because Professional Betatester and Bug Gladiator, Darren Eveland couldn't get it to run.  Eventually he went MIA.  Either he was defeated in honorable gladiatorial combat by OS4.1 Classic or he was distracted by his supermodel Ukrainian wife.

[buzz]

ChaosLord: that sucks. A bug is a bug, and the whole closed aspect makes this pretty pointless. I understand your annoyance.

I've never understood why neither morphos nor os4 had some deal to encourage devs to take up the platform anyway. With such a small userbase, the price is hardly going to encourage people to work on the system. And this "closed" forum, is another example. I guess i will never understand it.

[ChaosLord]

I have decided that publicly advertising an "AmigaOS Support Forum" and then pre-banning 85% of all AmigaOS developers from joining is a good way to get people mad at you.  Steve Solie should be glad that this announcement happened after Franko left.

[Kesa]

At first I was very happy about this news!  FINALLY a way for me to report bugs in OS4.x!  For many years I have not known who to report bugs to.  I mention them on forums (AmigaWorld.net) but apparently the powers that be don't read my posts.

So I went over to report the bugs I found from using OS4 for 5 minutes and found out that I am banished because I am not an owner of OS4.

This all happened a couple of days ago.  It really demotivated me so badly that I didn't even write about it here at first.

All bugs I have found were from asking nice ppl to run Total Chaos AGA on their OS4 CLASSIC setup to see if it would work.  Btw, all the bugs I found years ago in OS4 are still there in OS4.1 (!)

2 or 3 ppl reported Total Chaos AGA to work on OS4.0 CLASSIC as long as you first delete the trojan and work around some other OS4.0 bug(s).

The bugs appear to be worse in 4.1 because Professional Betatester and Bug Gladiator, Darren Eveland couldn't get it to run.  Eventually he went MIA.  Either he was defeated in honorable gladiatorial combat by OS4.1 Classic or he was distracted by his supermodel Ukrainian wife.

Please provide photos...

[ChaosLord]

Please provide photos...

:laughing:

I am fairly certain he won't lend her out to you.

[jakov]

Franko left?