that's how this seller is talking too. like he doesn't know wtf. also if you read the auction, and he DID have mouse and joystick ports replaced. They're replacements and they look like they were properly soldered on and attached. But damn I'm thinking if there's a jumper or a resistor that controls those, there's something messed up with it. I have to find the info needed to replace mouse & joystick ports and look at it so I can diagnose. I'm pretty sure that's what we're dealing with since yes, keyboard jumper just disconnected should do it. Also again let me state I have a good, not tank, Amiga mouse along with the one that came with this 4000 so I know it's not the mouse. I don't know what it needs. There is a couple weird jumpers on the A4000. This one I won't mention because I forgot and it's not the one but this one, CN404 is near the back and by the audio and video outputs and has no jumper on it. But J975 is right by the mouse and joystick ports and has no connection to it and looking kind of like a place for some sort of power connection but I don't know. Doesn' look like you're just supposed to stick jumpers there. CN975 and CN976 are the mouse and joystick ports respectively. And there isn't anything that looks like a resistor or and jumper spot near them really, besides the PAL/NTSC jumper. My monitor is a Commodore 1960, so it can handle either just fine and I keep the jumper on NTSC. I've tried seeing if that effects it anyway but it doesn't as you'd think. It's just the only jumper close to the mouse so I tried it. Nothing doing here though. It's like either more likely mouse port is bad, even though it is this nice replaced one perhaps has come loose (CN975 and maybe CN976 too for joystick), or, this A4000/040 highflyer model happens to have the key hardwired to those in some way other amigas don't. And you need to maybe solder a resistor in to hack around it or something. That sounds too crazy to be true but it's anything worth thinking about right now. It plays and loads games and apps so it's not like I can turn back now!