I don't know. It is a review from someone who hasn't used an Amiga before and he did at least know a bit about it before he started. Maybe he was reading all the blurb on Amiga Forever though. Based on the fact that all the AmigaOS versions earlier than 3.5 DO look pretty out, his review on appearance is fair enough. He should put Windows 1.0 next to it and then decide. It'll be looking pretty good then. Don't forget that before he started, he was imagining MacOS X or Windows XP which are a good 7-8 years newer than the last real Workbench revision at Commdore.
So, yeah, it wasn't all positive and he never got a chance to really use it in anger but that's the way all these things look when you just boot an emulator and play with the basic OS tools.
Why he was specifically looking for something useful for today I don't know. I bet if he installed Windows 3.1 and nothing else, and then hoped to use it productively, he would be disappointed.
I notice that he really liked the draggable screens. That is definitely one of the best parts of Intuition and I'm glad it will be in AmigaOS 4.