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Author Topic: Ordering from Softhut  (Read 3585 times)

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Offline spihunter

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Re: Ordering from Softhut
« Reply #14 from previous page: July 28, 2007, 10:42:18 PM »
They used to be top notch but lately every time I send an email with a question I get no response.

Order from Amikit if you can. They are by far the best these days.
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Offline PaperMario

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Re: Ordering from Softhut
« Reply #15 on: July 29, 2007, 06:21:09 AM »
it seems like their website was updated ages ago.
I did sent them an email or two but they never responded.
I don't know...
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Offline Amiduffer

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Re: Ordering from Softhut
« Reply #16 on: July 29, 2007, 06:44:14 AM »
Never a problem from them. Emails are answered promptly, and items bought arive well packed and in reasonable time.
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Amiga 3000D UP and running! Hear that clicking. 8)
Amiga 3000D & 4000D in storage sadly.
 

Offline trip6Topic starter

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Re: Ordering from Softhut
« Reply #17 on: July 30, 2007, 09:13:55 PM »
Well... I called them and left a voice mail message. The guy e-mailed me saying he will look into it today Monday and its after 4pm and I still have yet to hear from them on the status of my order...

BOO.....
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Offline maxmouse

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Re: Ordering from Softhut
« Reply #18 on: July 30, 2007, 11:10:49 PM »
Hi! I sure hope everything works out okay for you.
I have ordered from Software hut many times never had
a problem. If I had question for them. They usually
email me within 24 hours. GOOD LUCK!

I just wish Software Hut would update there web site.
I like the way AmigaKit.com has there web site laid out.
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Offline Damion

Re: Ordering from Softhut
« Reply #19 on: July 31, 2007, 07:35:00 PM »
Quote

trip6 wrote:
Hmmm... Placed and order from Softhut a few weeks ago and have yet to see my order... The said it would ship on Monday following the order... Then nothing... E-mailed them sveral days ago, have yet to hear back from them... Has anybody ever had a bad experience with them???



Yeah, I had the same experience several months ago.

It may take a while, but they *will* get back to you and resolve things. Chances are they didn't have what you ordered. (Many things listed on their website are long gone.)

It can be unnerving... in the future, just remember it's a hobby business for them, and email before to make sure they actually have it.

My situation ended fine, it just took time and a few emails to clarify everything. Joe is a real nice guy, just a bit slow with the Amiga things sometimes. They're honest folks though IMHO.


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Offline Anonymous MOS

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Re: Ordering from Softhut
« Reply #20 on: July 31, 2007, 08:06:08 PM »
I wish Amigakit would get big enough to start a business in the States too.   :-D   That would be cool.

Steve
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