CyberStorm sent to DCE for repair

[Framiga]

Hi Ron,

whats about your trip to DCE?

Let we know . .  .please.

Ciao

[Framiga]

Hi Ron,

any update from DCE for us?

Ciao

[Framiga]

Hello,

no news from DCE due imposibility to reach Dellert by Ron.

Fell free to post here your comment-suggestions, or on the new thread Weekly update about CSPPC at DCE

Cheers

[Acill]

So whats the deal with our cards? Will they be made or not? I have an old 200MHZ one that I ended up trading my beloved Powerbook for to at least have something ready for MOS/OS4! I'm out a $900 sysstem and would like my card. At least give us an update. At the start of all this we were told 4 weeks and the cards would be done. Now its been months!!

[voytech]

Maybe it's stupid, but somebody ever tried to sue DCE
for this proceder?? Maybe when the'd receive some paperowrks from a law-suit they would start to think serious about you, and your cards??

/ok I'm going to hide now..

[sir_inferno]

voytech wrote:
Maybe it's stupid, but somebody ever tried to sue DCE
for this proceder?? Maybe when the'd receive some paperowrks from a law-suit they would start to think serious about you, and your cards??

/ok I'm going to hide now..

yep, thats a good idea  :-D

[Ryu]

I agree, they should be sued, the bloody well deserve it after all this farse and hastle. No one deserves to be treated the way DCE have treated so many.

@all involved,

why dont you form some kind of consortium, all make a donation to a paypal account setup to fund a lawyer and serve papers... I'd be happy to help out in anyway that I can, id even donate some money to the fund.

[Framiga]

@all involved,

why dont you form some kind of consortium, all make a donation to a paypal account setup to fund a lawyer and serve papers... I'd be happy to help out in anyway that I can, id even donate some money to the fund.

mhhh . .Ryu. . . the most (not all) of the involved people, "would like" the job done WITHOUT do anything . . . . beleive me . . . .

Cheers

[Acill]

Well I would like to have something done, but it would just cost more mone and who knows if I would ever see a dime back from them.

I have basicly giving up on ever getting a new card. I have decided that it was ye another play by DCE to keep us all quiet for a time again and hope we all forget about it or something. When this all started Ron told us the cards would be started four weeks later, here we are MONTHS later and not a word about anything for quite some time. I mysel would like to maybe see them give us a nice G4 peg II board or something since I dont think hey even started out warrenty replacement CSPPC boards truthfully.

[Markus_Bieler]

Today I got mail  :-D

They will repair my card. So they found it  :-)

Sorry its in German. But they write, that they will repair my card and asked about the procedure of paying the costs.

-----
Hallo Herr Bieler,


es handelt sich um die Reparatur Ihrer CyberStorm Karte die nun

endlich durchgeführt werden kann. Die Reparaturkosten belaufen sich auf

150 Euro zuzügl. 39 Euro Versand durch UPS. Zur Abwicklung der Reparaturkosten

möchte ich Sie bitten sich mit uns in Verbindung zu setzen.


MfG



Michael Steinicke

michael.steinicke@dce.de


DCE Computer Service GmbH

Kellenbergstr. 19a

D-46145 Oberhausen

Tel. +49208660673


--------

[Acill]

Wow! Now if only they would complete the run of the cards for our warrenty replacements I would be happy. I fear though I will never see mine again.

Ron, any news at all on this? How about you Framiga? Have you got any news?

[Roj]

Assuming I read that correctly (translators aren't fantastic quite yet), from my perspective it's ludicrous of them to even suggest you owe them money. $150 Euros?? 40 Euros to SHIP?!?! INSANE!! They've committed one of the largest acts of negligence this community has ever seen. If anything, they owe YOU money, not the other way around. You've paid for it by having been deprived of hardware you've paid for, and are now unfairly expected to pay for again.

IF they demand that you pay, I'd not give them a dime until your board is in your machine and working the way you expect it to for at least a month. They've defaulted on returning your board once. This raises yet another red flag. I wouldn't trust them for half a second. Your $150 + 40 euros is no further guarantee.

This REALLY has me hot. I just can't believe their audacity. :-x

[Markus_Bieler]

The time I sent in my card for repair ( march 2003) I made a complain that the repairingcost should not be more than EUR 200.-- (My card was out of waranty) So I'm in the limit and I will be happy the time the card arrives.

Yes EUR 39.-- for shipping is high, but I don't know UPS so I take it as it comes.

Markus

[Framiga]

Hi Markus,

i hope for your good, that all wiil go as needed.

Let we know

Cheers

[Acill]

Well like I've said in the other DCE thread. I dont expect to ever see my card again now. Thats why I traded my Macintosh Pismo for the Phase5 CSPPC I have now. At lease I have a working one, and this one was well taken care of too.

[Acill]

For all those interested here is the police contact page for the area DCE is in. I have sent them an email and gave them a link to this thread. I would ask you do the same.

 http://www.polizei.nrw.de/im/specials/kontakt.html or direct at this email I just found too info@polizei.nrw.de