CyberStorm sent to DCE for repair

[Ronky]

Well NO!

I've sent him a bizillion e-mails, he only answered 1st saying "we're gonna check the boards this week" and then silent.

He has never sent the boards back because they have NEVER arrived...  :-x

I used to had relatives in Germany, and they tried to contact them, but not a single trustable answer.

So if you guys think in sueing them, I'm in, no matter if I spent more money than what ther board is worth, DCE has played a lot with us...

Ronky

[Troels_E]

@ Ronky

When I talked to DCE on behalf of you and Dragster they where very friendly the first time I called.

They promised me to call me back in 2 days but never did, I called them again and he excused very politely, then never called back.

I then called 3rd time and then he checked up on the status of the boards (or pretended to do so). Saying it was because of lack of components they where not repaired.

I told him to return the boards to you (repaired or not) or to send them to this French guy (cant remember his name).

I was then told he had recieved a letter from you (or Dragster, can't remember) with the adress of the French guy and that he would send your cards there or return them!

Seems he never did anything...but lying!

[B00tDisk]

This soap opera never ceases to amuse (and sadden me, on behalf of the owners of these cards).

I sincerely wish this was somewhere near where I was - I think a "gurellia" style visit with a camcorder to their offices would be in order.

I mean, for pity's sake...

"Oh, look, Joachim - someone sent us another card.  Ah!  I just tested it's SCSI controller and it's in working order!"

"Excellent, Hans!  Desolder it and put it on this card, then bin the rest.  #### the owner."

I mean, it simply boggles the mind.  What kind of company would invite legal disaster like that?  Why not just say "Y'know what?  We're out of business.  We don't fix those any more.  Sorry."

I mean, wow.  If you've got one of these things, and it's broken, throw it in the garbage and wait for an A1 + OS4...

[PulsatingQuasar]

Well, does that French company Hyperion also sends the CyberstormPPC to also fix the BlizzardPPC??

Because if so, then I think it's better to send them there because I have heard good things about them!

AND ADD COOLING. Just like the other guy said. That's why my first BlizzardPPC has allready survived for about 5 years.
The BlizzardPPC are not suited for trapdoor design and certainly also not without cooling.

[PMC]

This goes to show just how much crap we Amiga owners will take.

The efforts of Bill and Rachel aside, the issue that has held me back from going down the Pegasos route is the problems you guys have had with DCE.  There is no way I'd ever consider buying a board from a company that cannot guarantee an acceptable level of support or who seemingly acts in a dishonest and fraudulent manner.

[Acill]

@Framiga

No I have not heard backabout my CS PPC. Its not the MK III I am missing.I dont expect toever recover it.
Someonemade a remark near the end of this thread that I feel is EXACTLYwhat is happening or has happened to all our missing boards. "Hey a new board has come in. Were in luck a working SCSI chip. Lets desolder it and fix this board and sell it!!!!"

I fear all our boards are hacked up and will never be recovered.

[Jaruzel]

I've just recently found the time to read this thread...

Even with this tale of woe, I still want a BlizzardPPC+BVision... ;-)

-Jar.

[Framiga]

by Acill on 2003/7/1 10:45:46

I fear all our boards are hacked up and will never be recovered.

@BB&RV

At this point . . . .Mr. B.Buck, Mr T.Velasco. . .is it possible to know if we have a hope to have again owr boards without the help of lawyers, German Police and so on?

We all prefer, to close this sad episode, in the smoothest possible way.

Thanks again for your help.

Let we know as soon as possible.

Regards

[B00tDisk]

Framiga wrote:
by Acill on 2003/7/1 10:45:46

I fear all our boards are hacked up and will never be recovered.

@BB&RV

At this point . . . .Mr. B.Buck, Mr T.Velasco. . .is it possible to know if we have a hope to have again owr boards without the help of lawyers, German Police and so on?

We all prefer, to close this sad episode, in the smoothest possible way.

Thanks again for your help.

Let we know as soon as possible.

Regards

Call me a cynic, but I don't think anyone at all is going to get their gear back.  Even if you do, you'll get back boards missing components (see earlier comment about scavenging), or the boards in the same condition when you shipped them.  But in all likelyhood, the thieves at DCE will simply hear about the upcoming litigation through their attorney(s) and lay a few boards on the test bench, put some flunkie with a soldering iron and logic probe there, and when the cops show up they'll say "See?  We're workin' on 'em!"

[Framiga]

by B00tDisk on 2003/7/1 14:29:13

Call me a cynic, but I don't think anyone at all is going to get their gear back. Even if you do, you'll get back boards missing components (see earlier comment about scavenging), or the boards in the same condition when you shipped them. But in all likelyhood, the thieves at DCE will simply hear about the upcoming litigation through their attorney(s) and lay a few boards on the test bench, put some flunkie with a soldering iron and logic probe there, and when the cops show up they'll say "See? We're workin' on 'em!"


you were right ;-)

[Acill]

We will wait 1 week again, and then, with the help of a german friend , we will contact the Oberhausenn Local Police.

Sounds like a good and fair idea to me.The only problem is this: What if those of us that remember our serial numbers, but since its been so long no longer have proof of the boards, and what if those boards are not found at all. We are still then out a lot of money and still no accelerator back.

[Framiga]

by Acill on 2003/7/1 15:54:50

Sounds like a good and fair idea to me.The only problem is this: What if those of us that remember our serial numbers, but since its been so long no longer have proof of the boards, and what if those boards are not found at all. We are still then out a lot of money and still no accelerator back.


irtualWorks-Italy have all the documentation about the boards sent to DCE with ALL serial numbers, and ALL delivery documents.

Ciao

[Dragster]

Hello,

I got my serial # becuase I have a copy of the letter included in my package when I sent my BlizzardPPC to DCE. I just can't stand losing my board, I paid big bucks for it and it's not that simple to just say, bah, what the hell.. I can buy another one, brand new, I don't care about the spent money, hell, no!!! First, you can't buy a new board, they're not assembled anymore, second, even used ones are still very expensive. If when I sent it to DCE I woould have known of the existence of Amiga.fr, well.. I'd have my board here right now, fixed and working... so, anyone trying to get a csPPC/bppc/csmkX fixed, send it to Amiga.fr and do not risk to lose your board forever!

Still, I hope to get my board back in whatever state it is and give DCE a lesson for all the damage they've caused to the Amiga Community with their policies, fraud, etc.

I'll keep waiting to hear something from RV&BB. Hopefully, good news.

Thanks

Dragster

[B00tDisk]

Framiga wrote:
by Acill on 2003/7/1 15:54:50

Sounds like a good and fair idea to me.The only problem is this: What if those of us that remember our serial numbers, but since its been so long no longer have proof of the boards, and what if those boards are not found at all. We are still then out a lot of money and still no accelerator back.


We (VirtualWorks-Italy) have all the documentation about owr boards sent to DCE with ALL serial numbers, and ALL delivery documents.

Ciao

I hope lots of other people took the same precautions that you did.  

[downix]

I just find this sad.  

I just hope they can find the boards and/or replacements.

[PulsatingQuasar]

I have no board there luckilly but you have my blessing in sending the cops to them because it's been far too long now for some people to have their boards back.

They were probably indeed used for parts and that is a criminal offence because they never got the permission to do that. They also don't have the right to have many of those boards for allready a few years.

It's time to do something, anything about this and actually they should do it. And if they can't remember which board belongs to which owner, they should just come forward and tell that so people can send them proof of purchase and get their board back.