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Author Topic: CyberStorm sent to DCE for repair  (Read 78048 times)

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Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #389 from previous page: March 08, 2004, 02:39:05 AM »
For all those interested here is the police contact page for the area DCE is in. I have sent them an email and gave them a link to this thread. I would ask you do the same.

 http://www.polizei.nrw.de/im/specials/kontakt.html or direct at this email I just found too info@polizei.nrw.de

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Offline FramigaTopic starter

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Re: CyberStorm sent to DCE for repair
« Reply #390 on: March 08, 2004, 11:33:34 AM »
Hi Acill

OK :-)

i'll send them. . . .  NOW.

Ciao

PS- can you post here, the body and the object of the mail?

 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #391 on: March 08, 2004, 12:38:43 PM »
If someone can send it in German too just in case they dont speak english well enough to feel like helping me it would be great!

Quote

Framiga wrote:
Hi Acill

OK :-)

i'll send them. . . .  NOW.

Ciao

PS- can you post here, the body and the object of the mail?



Dear sir. I and several others have had a problem with a company in Germany named DCE and there holding of our computer hardware cards. A few years ago many of us sent in these cards for repair and warrenty replacemts. DCE would get the cards and then never contact any of us back. They have had these cards for years and continue to accept other peoples cards and do the Same. These cards are priced as high as $800 US dollars each and they have several hundred of ours. Several months ago a kind person named Ron Van Herk had went to DCE and located all the cards in storage and nothing being done with them. DCE told him they would get to work and would build a new set to replace the warrenty ones. Nothing has been done still. We would like to file a report againts them and I need to know what I can do to resolve this matter. Here is a forum thread talking about all thats been happening. Its long, but you will see the exact story when you follow it.

http://www.amiga.org/forums/showthread.php?t=2633

Here is the contact information for DCE as well.

Fertigung von elektronischen Baugruppen........................................................................ fertigung@dce.de
Informationen zu den Amiga Produkten............................................................................. michael.steinicke@dcecom.de
Telefonische Anfragen zur Fertigung elektronischer Baugruppen................................. 0208-660673
Telefax...................................................................................................................................0208-630496

Postanschrift:.....DCE Computer Service GmbH  46145 Oberhausen - Kellenbergstr. 19a


Thank you for your help in this matter.

-Paul R. Rezendes
San Diego, CA.
United States
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Offline FramigaTopic starter

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Re: CyberStorm sent to DCE for repair
« Reply #392 on: March 08, 2004, 12:57:34 PM »
edit
« Last Edit: November 25, 2010, 08:26:16 PM by Framiga »
 

Offline FramigaTopic starter

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Re: CyberStorm sent to DCE for repair
« Reply #393 on: May 24, 2004, 12:32:32 PM »
or here

EDIT- sorry double post



 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #394 on: May 27, 2004, 12:49:21 PM »
Well to open up this thing again, I just got an email from the german police asking me for some specific information the processecuter needs. I will be mailing off what I have and will let you know if I hear more.
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Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline FramigaTopic starter

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Re: CyberStorm sent to DCE for repair
« Reply #395 on: May 28, 2004, 09:00:25 AM »
Hi Acill

i'm a little bit confused Acill . . . in the other thread you are claiming that you haven't the receipts no more and here that you wiil send it to the Police.

I would like to know, Acill . . .honestly . . .Genesi or BB has something to do with those decision?

Ciao

 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #396 on: May 28, 2004, 12:51:15 PM »
All I am sending them is what I have. My original manual with me serial number sticker from the box and the prices printed out from www.softhut.com and the dates they asked for with printed emails. Thats it.

I respect BB and Genesi and since I dumped off my built up A3000 and only have one prototype system left I dont care about the classic hardware. I like the Pegasos. It works, is faster then my Amiga ever was and this DCE crap needs to end. I think BB and Genesi made a mistake using the factory at DCE to make the Pegasos, but thats the choice they made and its not my busines. No they have nothing to do with my decision. Igf you read back when I said I gave up you see that.
Proud Retired Navy Chief!

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Powermac G5 2GHZ
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Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline FramigaTopic starter

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Re: CyberStorm sent to DCE for repair
« Reply #397 on: November 10, 2004, 11:16:41 AM »
Hi again :-)

any news from "neverland"?

 

Offline puppy

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Re: CyberStorm sent to DCE for repair
« Reply #398 on: December 26, 2004, 05:53:14 PM »
I have phoned many times to Michael Steinicke and he always answers the same, "your board is repaired, it has to be tested, mail me and i will send you bank account details". There has been 10 months since then. I have spent lot of phone-calling money and time.
what a man! he must be very busy.

After all, i think Ron has not been quite helpful, and so did Bill and raquel

I have asked Michael to send my board unrepaired because my 040 was OK, but he denies.

I can't understand this man
 :pissed:
 

Offline TjLaZer

Re: CyberStorm sent to DCE for repair
« Reply #399 on: December 26, 2004, 10:30:53 PM »
Any hope of us here in the US getting our boards back working?  I feel we should not have to pay a cent to get them back in working order.
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Offline Elektro

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Re: CyberStorm sent to DCE for repair
« Reply #400 on: December 26, 2004, 11:30:24 PM »
This thing still going on? Jesus...
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Offline Viking

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Re: CyberStorm sent to DCE for repair
« Reply #401 on: June 11, 2007, 03:51:16 AM »
Hi

I've been away a few years. Any news on this topic? Another thread maybe?

......
 

Offline Amigaz

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Re: CyberStorm sent to DCE for repair
« Reply #402 on: June 11, 2007, 07:17:03 AM »
Quote

Viking wrote:
Hi

I've been away a few years. Any news on this topic? Another thread maybe?



Man...you must been away for a lomg time  :lol:
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Offline Viking

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Re: CyberStorm sent to DCE for repair
« Reply #403 on: June 11, 2007, 09:22:48 PM »
Yes, too long..  :-P  :-(
......
 

Offline Viking

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Re: CyberStorm sent to DCE for repair
« Reply #404 on: May 07, 2009, 12:47:20 PM »
Quote

Acill wrote:
Well to open up this thing again, I just got an email from the german police asking me for some specific information the processecuter needs. I will be mailing off what I have and will let you know if I hear more.

So, what happened? Nothing?
......