CyberStorm sent to DCE for repair

[Framiga]

Hi all,

how much guys are waiting them boards "repaired" from DCE?

We are waiting some repaired items, from quite 2 years ! ! !

Ciao!

[Roj]

I've recently sent a dead board to the Amiga Center in France. Turn-around time was about 3 weeks. It's been repaired and working perfectly. I can't say enough about the service.

[HyperionMP]

Remember that Hyperion is still offering to have your Cyberstorm PPC card repaired at a cost of 135 EUR, shipping included.

If this intrests you, please contact TimDG@hyperion-entertainment.com.

[Framiga]

about Hyperyon CSPPC hardware assistance:

> Remember that Hyperion is still offering to have your Cyberstorm PPC card repaired at a cost  of 135 EUR, shipping included

Sorry but: if i have a CSPPC with the only need to reflash the rom, i could pay 135 EUR?

All that, sounds like a little bit "speculation"! . . . .or not!

Regards


.

[Markus_Bieler]

Remember that Hyperion is still offering to have your Cyberstorm PPC card repaired at a cost of 135 EUR, shipping included

Too late. I send my Card a month ago to DCE to be repaired.:-(

Markus

[odin]

@markus:

Oh dear.

Wanna buy my A1200PPC instead? That one was fixed by phase5 themselves back in the day :-).

[Darth_X]

Framiga wrote:
Hi all,

how much guys are waiting them boards "repaired" from DCE?

We are waiting some repaired items, from quite 2 years ! ! !

Ciao!

Could you give us some more details? If English isn't your native language, you can post the message in the language you normally speak (we can translate).

[Framiga]

edit

[Acill]

Good luck ever getting them back. I sent off two Cyberstorm MK III 060 boards and one CyberstormPPC to them about two years ago and never heard from them again. I used to get emails telling me they were about done and then nothing. I have since claimed them as a loss and dont expext to ever see them again. I havent even got a reply to about 40 emails in over a year.

[TjLaZer]

I sent my card (CSPPC) thru Software Hut may 2001 for repairs.

Have not heard a peep about my board!

I emailed DCE and even called them and they
would brush me off.  Once I actually got thru
and they told me they sent it to Software Hut.

I called them and they told me that was not true...

Still waiting...

Tim

[amiga1260]

Three yearse ago, my Blizzard 1260 (built by DCE) has some stability problems. I waited nine months before I got it back. Every time I asked them the status report of My Blizzard, they told me that its on his way to me, but it is not. I gladly have my B1260 back. Why don't you start a petition? Maybe they will change their attitude.
 

[Damion]

@Acill

That's too bad. The least they should do is send
back your boards, fixed or not.  

[Framiga]

that's could be a godd idea:-)

The alternative option, could be an international lawsuit but . . .  is a bit complicated acton.

Let me know

Ciao

[Giovanni]

That's too bad. The least they should do is send  back your boards, fixed or not.

That's really sad... :-(

Does actually someone know how DCE, former phase5 employees, bplan are now involved in Genesi and its products? I've read somewhere that DCE has built the Pegasos boards. Is that true?

The alternative option, could be an international lawsuit but . . . is a bit complicated acton.

Maybe all people who have sent boards or other items for repair and never heard something, should join forces and do something.

[Graff]

Hi Framiga

Been there, waited for that :-(
It took me two years to get my board back.

It seems things started to move when I started pestering Michael Steinicke once a week to get an update of my repairs.
From I started pestering him it took about 3 months until I had the board back.

If you want to start pestering them, I'd suggest the timeframe 10 - 11:30 german time. That's when the change of getting thru is best.

Best of luck to you!!

Regards
 Thomas