...why the Student Loans Company and all their affiliated collection agencies should not have their staff relocated or shot, their systems used in EMP warfare experiments and their premesis pulverised down to the bedrock and then used to gravel peoples' driveways.
:-x
These people are, without doubt, the most unprofessional useless b*stards I have ever had the misfortune of ever dealing with. They could not find their own arses with both hands, maps and outside specialist help. If they did, they'd still fail to extract their thumbs or differentiate them from their elbows!
I have just had to pay a third party collection agency arrears on an account that should have been deferred. Not only did they fail to inform me of the failure to defer the account, no warning was issued of the transferral.
Neither could they account for the loss of contact details, claiming they could not call me (even though they had my email address the whole time too) to let me know, despite the fact they contacted me in January by phone.
Nobody seemed to have the slightest clue WTF is going on, nobody seems to have the authority to check records to find out and I am down a hefty immediate sum I can ill afford at this time, waiting for these useless retards to try to ascertain how it has come to this.
