Robert17 wrote:
Hey all just wondered if anyone here has any experience with Hi-fi and gubbins from Marantz, just wanted to see if anyone else is having problems like mine, just this morning my 3rd replacement DVD player from them has gone wrong, it's still in warranty though :-D
Robert
I have of a couple of friends who like their CD players.
I have Arcam stuff myself. Buy British! ;-)
If you're having problems like that with a company, its time to see if you can get some kind of freebies off them.
Don't know if its your thing, but some well placed phonecalls or a letter, saying how you 'expect more from a professional company' yadda yadda, 'do not have time to chase them' because THEIR product is faulty, point out any cost to you, even if its just the odd phonecall, driving to the PO or courier with the DVD, really play up the inconvenience. At the very least you should get an apology, with a bit of luck they'll replace it with a higher spec model, etc etc.
If they don't even give you the apology, take your business elsewhere...
