You know what, I'm bored with my PC!

[mikeymike]

its rated as follows

Rated is one thing.  What it actually delivers can be very different.  There's been a few articles about PSU comparisons, some delivered way below their specification.

Did you buy the PSU as a branded one or did it come in the case?

[adz]

At 3:12AM on friday, whilst feeding my newborn son, the PSU in my rig suffered a "terminal electrical fault" in which one of the lines of molex connectors along the 12V line ignited causing a plume of black acrid smoke to be vented into the room curtesy of the twin 92mm fans sat in the top most 5ins drive bay.

Man that sucks :-(

A while back I worked in a shop that sold off a heap of "Hyena" brand cases, I reckon 8 out of 10 ended up surging the entire system, rendering the entire rig useless, real dodgy, however, being the "honest" business that it was, they neglected to inform the customer of the other mishaps and blamed the power company. Subsequently these people had to shell out for a complete new computer.

Hope it all works out for you.

[the_leander]

define "branded"? I bought it as a replacement for an earlier 350W psu that couldn't keep up.. the case itself came with no PSU.

ebuyer psu thats what I bought, and in retrospect getting one of ebuyers own branded psus was rather silly, however it was at a good price and reasonable performance (aparently it was in acuality closer to a 400-450W psu in performance). I just wish that they'd bothered to check for things like dry solders (which I don't think a single molex conector doesn't have at least in mine).

Funnily enough since I bought it one person has put up that theirs went tits up, though not as dramatically... perhaps a bad batch... I guess I'll never know.

Oh and their telephone customer support? forget it, I was waiting in their cue for over 30 minutes with no responce in one of the 6 times I've tried so far.

I'll try email but tbh I don't think that I'm gonna get anywhere with them. looks like that rig is a dead parrot for good.

[that_punk_guy]

Although I am (or was, until the bank changed my card and I found out eBuyer don't accept Electron) a regular eBuyer customer, I wouldn't touch eBuyer branded (i.e. generic relabeled crap) stuff with a bargepole, especially critical things and potential fire-hazards such as PSUs. They're cheap for a reason and they have the bad reputation to match.

I have an Enermax in my PC. I can't remember how much I paid for it (back when I had a job and wasn't worrying about these things as much), but it's solid. A PSU is an odd thing to get dewy-eyed about, but anyway... ;-)

[the_leander]

you know its information like this that could have saved me several hundred pounds worth of equipment...

Regardless I can't find any way short of ariving at their warehouse doorstep to get in contact with them. So I think its pretty much a lost cause, shame, it was a damned fine rig with a lot of use in it. I don't think I'll be replacing it any time soon or perhaps even at all because this whole episode has left me rather fed up with the industry and computing as a whole.

[the_leander]

So after much head scratching, some hunting around, a lot of luck and more then a little intestinal fortitude, I remembered that I hadn't ditched the old psu! (well I figured it was a quick and cheep way of finding out just how extensive the damage was)

I've been running the big rig for about 30 minutes, tested out a few games (which with the newer motherboard do not lock up as they did with this psu and the old k7s5a). Everything seems in tact, looks like the pereferals took the brunt of it afterall...

What I have lost however is a couple of the 92mm fans, the tower temp gauges, a cold cathode (it seems to have exploded inside its glass tube...).

a total repair bill of about... £30 all inc. I think however I'll be sticking with this PSU for as long as its prepaired to dish out the juice. oh and the side of the case is staying off until I get around to replacing the fans.

So who's the lucky {bleep}! :-D  :-D  :-D  :-D  :-o  :-o  :-o  :lol:  :lol:  :lol:

[mikeymike]

Regardless I can't find any way short of ariving at their warehouse doorstep to get in contact with them.

Write them a letter telling them the reasons why they have lost you as a customer for life.