I have dealt with Boogiegail over the years. In the past I had no problems. Recently I won a board from her that never got here. She was hard to reach but did end up responding. The item was lost in the mail and Boogiegail ended up refunding my money in full. So I have had a similar experience but would do business with her again because I have had many good transactions in the past and she did end up making this last one right in the end. She just needs to do better on responding to complaints sooner. Jule
