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Author Topic: Warranty period for new HW  (Read 7616 times)

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Offline Karlos

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Re: Warranty period for new HW
« on: October 27, 2011, 09:34:49 PM »
Quote from: Piru;665392
So uhm, it's up to the customer to realize that the *true* warranty is actually 2 years?


To be fair, it is fairly common knowledge here in the UK, at least amongst people that buy computer stuff. As others have mentioned in the thread already, warranties offered by the manufacturer of a product to the people distributing it (unless they are the same body, of course) doesn't have to be two years, but the end-user warranty does, which is usually handled by the distributor directly if the manufacturer's warranty doesn't cover the entire duration.

It can be a pain TBH. Depending on the circumstances, you may have to take any warranty issues with the distributor, manufacturer or both. This may or may not be how it works elsewhere in the EU, but it's how it tends to work here.
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Offline Karlos

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Re: Warranty period for new HW
« Reply #1 on: October 27, 2011, 10:20:15 PM »
Quote from: Piru;665424
If I understand things correctly it should be 24 months as Amigakit is the distributor. Correct?


That would be what I'd expect in the absence of a longer manufacturer's warranty.
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Offline Karlos

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Re: Warranty period for new HW
« Reply #2 on: October 27, 2011, 11:50:22 PM »
Quote from: Piru;665431
Okay, time to email and ask then.

Well, you may need to be quick of you want one before Christmas ;)
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