@kreciu
I contacted Steven for you guys to sort this out, and he sent you emails after our discussion. so now he knows the situation, and I'm sure he'll be able to get this working for you both. good luck!
-- eliyahu
Yeah, no luck. The only email I got from him was that my other account is active and he deleted my duplicate and to log in with the other one, which takes me back to the beginning of having an account I can't log in as reported on. THIS is the issue.