Yeah the policy kind of sucks because it doesn't take into account a sellers rating. Even sellers with thousands of feedback 100% positive still has to wait. I stopped selling on Ebay after the change also, was ridiculous to wait so long and the static shipping prices were ALWAYS off. I would put the weight in and it would add the shipping, at least half the time it was too low and I lost money, then have to wait 21 days. I only buy on Ebay. I bought 5 items the past month and one never showed (I did get my money back) but the other four came in fine and I left good feedback. I think that it is unbalanced and now and definitely makes it easier for a seller to get ripped off (hey item never came, get my money back) and unless the seller spends more for delivery confirmation they are screwed! By the way the one item I got my money back still never arrived even though buyer swore it was shipped.