I won't recount my sad tale regarding the SLC...
But suffice to say I wholehartedly agree. It would have been nice of them to at the very least inform me that they were canceling my loan... let alone give me a reason... And then it would have been nice to recieve a written appology when after several months of chasing and investigating on my part, I discovered that THEY had entered my National Insurance number incorrectly on thier system.
But no... all I get was; "oh one of the admins, must have entered it wrong".
:-(