That's government departments and QUANGOs for you.
This year we had fun with the Inland Revenue, who are offering a £250 incentive for small businesses to file their payroll returns online from the 6th April....
...And on the morning of the 6th we discovered that the IR gateway was "experiencing technical difficulties" which necessitated a major rehash of our payroll software in order to file the returns from the 10th when the gateway stopped having "technical difficulties".
(Note to Inland Revenue: Test the website before five million people all click on "send")
In the meantime, helplines have been permanantly engaged, IR staff have been buggering off home at 16:30 hours while I've been working beyond 9pm on several occasions.
Grrrrrr!
