I have a Job interview tomorrow. Wish me luck.

[Glaucus]

@T_Bone, hehehe, that's funny!  :-)

To everyone else,

Thanks for the support in my other (now closed) thread about my interview. heh, I think it went fairly well, and I may even get hired, but it was TOTALLY not what I was expecting.

Here's what happened: This Monday I did yet another mass-mailing of my resume to all sorts of companies, one of which was Convergys. Yesterday they called me up and said they'd like to meet with me. Great, but I couldn't say that I remember applying for any particular position with them, so I did some research and found them on the web. They have some software products and do some outsourcing stuff. Sounds cool!

Anyway, today I get there and realize right away something's kinda weird. Waiting for this "interview" are like 3 other people, and we all get called in at the same time by the same guy. We're immediately guided to a set of computers and are told we're gonna be tested!!! Yup, right away, didn't even ask my name yet - I could have been a delivery guy for all they knew. Anyway, so this test has nothing to do with programming, but with answering phone calls!!! ARGH!!! A BLOODY CALL CENTER!!! ARGH!!!

So yep, it seems they'll be handling tech support for FedEx. After the test, I thought about just leaving, but in the end decided to stay for the "interview". At this point I told the interviewer that I thought it was clear that I was applying for a software developer position, and that if they read my resume it should have been rather clear. I was hoping he'd tell me that they do have an IT department and I could then try to sell myself for that department since I already have my "foot in the door". But nope, they're 100% call center, no real IT department there. Anyway, I went along with the rest of the interview, and I think I did rather well so I wouldn't be surprised if they call me back...  Now I'm not sure if I want it. Do I really want to work at a call center? Anyone have experience on a call center? I'd be answering technical questions about Windows and proprietery FedEx software.

Btw, someone wanted to know what kind of questions they asked...  It was mostly behavioural stuff, like, Have you ever had to deal with angry customers, and how did you deal with them, etc, although the test before included some basic Windows tech skills.

  - Mike

[GadgetMaster]

Glaucus wrote:
Now I'm not sure if I want it. Do I really want to work at a call center? Anyone have experience on a call center?  - Mike

I have worked in a call centre and I quit after 6 months of "torture". I would not wish it on my enemies!

It was a real nightmare, being physically "chained" to the desk by a headset and having (rare)short breaks timed by the second.

Call centres are the modern day 'sweatshops'. It comesas no surprise that this industry has one of the highest turnover of staff.

Ever wonder why a lot of call centre jobs are being outsourced to India ?

I'll leave it at that, I think its quite obvious that mine was definately a bad experience. :ranting: :roll:

[whabang]

I work at a call centre... :-D

[sumner7]

Anyway, my interview is in about 1 hour's time. Fingers crossed, eh? Now the nerves are really kicking in... :nervous:

[that_punk_guy]

Today was the worst day of my entire existance. Which is amazing, 'cause there's some tough competition in that particular field.

Executives are harder worked and more stressed, eh? Let's see now. Who drove home at 5pm and who limped to the bus-stop after twelve hours on his feet at 7pm.

Take a guess, it's not a trick question. It might as well be rhetorical though, 'cause I can't stick around to chat. For one, I can't type because my fingers are so battered and my arms aches. And I'm back in at 7am, so I need all the sleep I can get.

Hopefully I'll see you guys here at the weekend. Or I might just sleep... :-(

[Speelgoedmannetje]

@Chris

So tell us exactly what happened.
So we might be able to comfort you.

[FluffyMcDeath]

that_punk_guy wrote:
I can't type because my fingers are so battered and my arms aches. And I'm back in at 7am, so I need all the sleep I can get.

So, there might be a chance for some of us to creep up the top posters list, eh? (he he he)

[that_punk_guy]

FluffyMcDeath wrote:
So, there might be a chance for some of us to creep up the top posters list, eh? (he he he)

Indeed! :-)

I will probably lose my crown with the next refresh of the Top Members List.

[that_punk_guy]

Speelgoedmannetje wrote:
So tell us exactly what happened.
So we might be able to comfort you.

Comfort, eh? ;-)

Well here's the job. It's not actually making jetwashers, that was a miscommunication, they just use some kind of high-power jet in the process. Bit of a leap in logic but no-one's perfect.

I'm basically tapping metal clips onto parts of the internal fascia for Jaguar X400s. Then gluing a little rubber bit on. That's the worst bit 'cause I keep gluing my fingers together. Brush it off, slap a sticker on it, repeat. So I got RSI in my shoulder, and in the heel of my foot, of all things. I must have rested more on one foot than the other, so I could barely walk by the end of the night.

[Glaucus]

Hmmm....  Yeah, but do you get to drive any of the X400's!??!?  ;-)

  - Mike

[Fade]

Hey Glacus, didn't you have a job interview too?

How did it go?