Cold day in Hell

[Darrin]

I have to say that I sent my v1.1 to AmigaKit for the RAM upgrade.  I sent my ARM along with it to make sure it was completely tested before they mailed it back.

They did an excellent job.

[Darrin]

Oh Curtis, check your power supply!

I use a 4.5v power supply instead of a 5v and I've had quite a few instances where I plug it in, lights come on but no boot activity and no screen.  I've sometime had to plug and unplug it many times before it suddenly boots and keeps on working.

I've wondered if it is the extra components (RAM and ARM) putting a drain on it.  It is a variable supply and the next setting is 6v.  I don't know whether to risk it or not.

Doesn't happen often, just when it has been left off for a while.  Once it boots once it is good for multiple hard resets.

[curtis]

Okay, I apologize to the people at Amigakit for my too quick reaction.  Should've gone to them first.  I was just upset that I had spent that much money and it's acting like a doorstop right now.

Since Follett has identified himself as the tech that worked on the unit, I'm taking this off-line and will talk to him regarding what went on.  I will update as things develop.

Again, I apologize for my rashness.

Curtis

[Darrin]

Curtis,

One thing I can offer if you need to troubleshoot the board is to mail it to me in Louisiana and I can try your board with my PSU, ARM and SD Card or try your ARM in my board, etc.

Might save you a small fortune in postage.

[JC]

I'm not crazy about the support ticket system, I wish you could just email them, I'm old fashioned I guess but I miss the days when you could call for tech help. Heck I'd even be willing to pay for tech help if I got to talk to a living breathing human being. I am honestly thankful that we have a quality Amiga dealer like Amigakit though.

[F0LLETT]

I'm taking this off-line and will talk to him regarding what went on.
Curtis

Not sure what you mean by this.

However, the support ticket system is alot better, as myself and amigakit, check it randomly through the day. We get 100's of emails every day, so emailing is not the best way to go.

[whabang]

We all know that public forums are the best place to direct the first complaints, right? :roll:

On a side note, I once made hell freeze over when playing Dwarf fortress. I Dug all the way down and then flooded it with a river, that froze when winter came.

[curtis]

Well, CRAP!!!!!

I do believe I may have inadvertently erased my ARM. I didn't notice the serial jumper was set to MCU and not FPGA.

Anyway, was going to update everything and see what was what using my old PIC and it suddenly dawned on me I"m not getting any sort of picture because the blasted thing is locked in 50Hz! Seeing that I'm in the US, that is a bit of a problem!

I've tried pressing F1 on power up, but that doesn't seem to help. Heck, even tried all the other F keys with no luck.

How do I get this little bugger to boot in 60Hz?

I'm also strongly considering taking Darrin up on his offer as this will save me a TON of postage and, in the long run, a lot of hair from being pulled out of my head.  :biggrin:

Curtis

[tone007]

I do believe I may have inadvertently erased my ARM.

Heck's whistles, that'll slow your typing down a bit.

[bbond007]

Any chance that X-Ray's or some other technology used for customs or security could've erased or corrupted it? Or would that be a snowball's chance in hell?  :lol:

I do know that customs detained an 030 accelerator I had ordered from Amigakit. I had to call and explain to the customs officials what the item was before they would release it.

You know, better safe than sorry, if that 030/40 with 68882 FPU fell into the wrong hands....

[tone007]

You know, better safe than sorry, if that 030/40 with 68882 FPU fell into the wrong hands....

[youtube]yxfrWnLI-dc[/youtube]

[Franko]

I do know that customs detained an 030 accelerator I had ordered from Amigakit. I had to call and explain to the customs officials what the item was before they would release it.

You know, better safe than sorry, if that 030/40 with 68882 FPU fell into the wrong hands....

Wonder if those customs guys in the US are all fat and enjoy candy, cos just about every time I send my sister some good old fashioned Scottish sweets (Macaroon Bars especially), they either never get their or the package has been opened and some of it's missing...

[mrmoonlight]

I'm not crazy about the support ticket system, I wish you could just email them, I'm old fashioned I guess but I miss the days when you could call for tech help. Heck I'd even be willing to pay for tech help if I got to talk to a living breathing human being. I am honestly thankful that we have a quality Amiga dealer like Amigakit though.

 
  Hi, and yes we can be quick to blame, when some thing goes wrong,and i have to admit i was very rude to a member of amigakit ,and spent a while feeling very guilty ,until i apologized on the phone for being such a plank,
    i must say i have spoke with Amigakit many times on the phone and they were brilliant and offerd loads of help ,Brian:)

[Darrin]

Well, CRAP!!!!!

I do believe I may have inadvertently erased my ARM. I didn't notice the serial jumper was set to MCU and not FPGA.

Owch!  With the ARM erased, how do you reprogram it?  Can you do it off the SD card or Serial Port?

Anyway, was going to update everything and see what was what using my old PIC and it suddenly dawned on me I"m not getting any sort of picture because the blasted thing is locked in 50Hz! Seeing that I'm in the US, that is a bit of a problem!

No CRT handy?

I've tried pressing F1 on power up, but that doesn't seem to help. Heck, even tried all the other F keys with no luck.

How do I get this little bugger to boot in 60Hz?

I'm also strongly considering taking Darrin up on his offer as this will save me a TON of postage and, in the long run, a lot of hair from being pulled out of my head.  :biggrin:

Curtis

Well I have several monitors that can handle 50Hz as I like to use my Amigas in PAL.  I can still help, but I won't be home until the 20th.  

[curtis]

ARM is supposed to be able to be reprogrammed via either SD card, if working, serial port, or USB.

Only crt I have is a 1084 and no adapter from 9 to 15 pin.

It will be waiting for you when you arrive on the 20th!

Curtis

[smerf]

I think you might have "jumped the gun", or "leaped before you looked" curtis.

AmigaKit has one of the best (if not THE BEST) customer support reputation of any Amiga retailer/repair facility left on planet Earth.  Complaining here BEFORE you tried to work it out with them is a bad move and will get you no sympathy from most members here.  I am sure AmigaKit tech's are not immune to making mistakes, but I have seen some of them at work during the last couple AmiWest Shows in Sacramento, CA, and can assure you that they are very careful and qualified to do good work.

I hope you can get your Minimig working again soon without too much trouble, but unless you have undeniable proof that it was AmigaKit's fault for your current problem, I don't think you should be so quick to make accusations on assumptions.

Hi,

@Amigadave

Haven't you heard that the customer is always right. If Curtis said that AmigaKit destroyed his whatever, then they destroyed his whatever. I don't think Curtis is wrong no matter what the Tech says.

I have been a Tech for darn near 30 years now and it is nice to see someone yelling at someone besides me.

And remember Tech the customer is always right.

smerf