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Author Topic: Win XP help, random freezes (+ tweeking tips)  (Read 13071 times)

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Offline Tomas

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Re: Win XP help random lock up
« Reply #14 on: November 02, 2003, 05:40:47 PM »
Quote
Yeah, I'm on a SiS 645DX chipset. I've updated to the latest drivers.. all I can think now is that my HD is crap :-/ but I've never had freezing due to a crap HD before.

my ibm 75gxp did this a few weeks before it died... then after a while it would freeze up totally, not being able to even boot the computer with the disk connected

but yeah as other said... the cause can be many... i would suggest you try to unhook any disks you do not need have to use to boot the sys up
 

Offline mikeymike

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Re: Win XP help random lock up
« Reply #15 on: November 02, 2003, 06:06:26 PM »
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Yeah, I'm on a SiS 645DX chipset


My experience of SiS chipsets is limited, despite my current machine having one (SiS 735).  But my experiences have been that they're a bit 50/50 in terms of good/bad chipset.  Thankfully my current one isn't bad :-)

Why do I have an SiS chipset mobo in light of my experiences, I hear you ask?  Remind me not to listen to friends again :-)
 

Offline Glaucus

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Re: Win XP help random lock up
« Reply #16 on: November 02, 2003, 06:23:09 PM »
It's hard to say off hand without knowing all about your hardware/software configuration. If you really think it's the hard drive access, make sure your cable is good, I've had weird things happen with faulty 80pin IDE cables. What mobo & cpu are you using?

First thing I would do is check your BIOS settings. Make sure you have the IDE set to UDMA and then in WinXP verify that you are indeed running at UDMA (if you have an 80pin IDE cable you should be running at UDMA 5 or 6 (ATA100/ATA133) on your hard drive).

Also, some BIOSes have options to "Load fail safe settings" or "Load High Performance settings", try loading the fail safe settings as the high perf. settings tend to speed up chip timings which can cause strange errors.

Of course you can also check to see if there are newer BIOS updates, that too could fix things.

On the WinXP side of things, updating drivers is of course a given, that should be done. Things to update are the chipset drivers, video drivers, sound drivers, network card drivers, USB drivers (if they are not part of the chipset drivers), video capture drivers, etc. And you should do some research on all those drivers as well because sometimes the latest versions of the drivers have known problems. For example, when I installed the latest video capture drivers for my GeForce2 Deluxe card (v1.23) the video capture feature worked fine except that half the image was blank. To make it work properly I had to track down version 1.06. Not sure why the newer versions of the driver don't work, but it's a common problem and I was able to find many posts on forums about it. Hopefully you won't need to go through any of that ####.

A good way to track down weird hardware problems is by disabling (or removing) certain hardware components. Tracking it down to a particular hardware component will make your life that much easier. Perhaps disable your sound card and see if that still causes your lockups. If not, then disable your network card. Disable all your USB, COM1/2 and parallel ports, video capture, CD-ROMs and even swap around IDE cables.

Then start disabling software. MSConfig can be a useful diagnostic tool. Shut everything off and then see if it still happens. If not, then turn things on one at a time until the problem acts up.

Also run msinfo32 (System Information) and take note of Hardware Resources->Conflict/Sharing. Make sure there are no conflicts and take note of what devices share with which other devices. Sometimes devices don't share well with particular devices. If those devices are on the PCI bus, you can usually move them around from slot to slot and they will be given different IRQs. Check your mobo manual to see which slot is associated with which IRQ or INT.

Also, in the System properties, there's a little check box to "Disable random lockups". Make sure it's checked.  ;-)

  - Mike
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Offline bloodlineTopic starter

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Re: Win XP help random lock up
« Reply #17 on: November 02, 2003, 06:30:46 PM »
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Also, in the System properties, there's a little check box to "Disable random lockups". Make sure it's checked.


Ahhh that's the cause!!! :-P Hahahahahahahahahahah


I forgot to say that I'm running on a laptop, and the Harddrive is running in UDMA5 (at least windows reports it as such, the DVD-R/RW is running at UDMA4).

I can find only one BIOS update for my Machine, but it is from a different company to the brand of my Laptop (Though I know they all use the same internals), so I don't want to do any BIOS flashing at all (since I have no comeback when I fcuk it up).


Side note: When the Task manager is open sometimes the little CPU usage gauge doesn't appear in the systray, that really annoys me, sometimes it works, sometimes not...

Offline Glaucus

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Re: Win XP help random lock up
« Reply #18 on: November 02, 2003, 06:35:19 PM »
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Side note: When the Task manager is open sometimes the little CPU usage gauge doesn't appear in the systray, that really annoys me, sometimes it works, sometimes not...
Not sure this is related, but, I had weird things happen with my system tray as well. Icons would not show up at times, and would other times. After much digging around on the net I discovered that the UPnP service can cause this weird little qwerk. Since I didn't need that service I disabled it and since then all my icons in the system tray have been where they should be. Strange but true!

  - Mike
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Offline Glaucus

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Re: Win XP help random lock up
« Reply #19 on: November 02, 2003, 06:52:45 PM »
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I forgot to say that I'm running on a laptop, and the Harddrive is running in UDMA5 (at least windows reports it as such, the DVD-R/RW is running at UDMA4).
Does your BIOS also report UDMA5 or does it list UDMA6? If it says 6, then the reason your WinXP doesn't also run at UDMA6 is because WinXP didn't support ATA133 until SP1. You will need to re-install your IDE/chipset drivers after you install SP1 to bump it up to UDMA6. Here's an explanation as to how it affects VIA chipsets, it's possible SiS are the same: Ultra DMA Mode 6 Devices Are Not Enabled on VIA Motherboards After You Install Windows XP SP1

  - Mike
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Offline mikeymike

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Re: Win XP help random lock up
« Reply #20 on: November 02, 2003, 07:59:44 PM »
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WinXP didn't support ATA133 until SP1


Usually Windows reverts to the previous latest technology it can support though - eg. Win2k didn't support ATA100 until SP2, but it still would do ATA66 for ATA100 devices.

 

Offline bloodlineTopic starter

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Re: Win XP help random lock up
« Reply #21 on: November 02, 2003, 10:07:37 PM »
Ok, after a lot of testing and running performance monitors, I have found that when the Random lockups happen, I get a spike of 100% CPU usage, but it is instantanious so I can't see which is the offending task :-(

I have shut down all the services I can  and still this happens!!!  :-x

Offline mikeymike

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Re: Win XP help random lock up
« Reply #22 on: November 02, 2003, 10:27:03 PM »
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Ok, after a lot of testing and running performance monitors, I have found that when the Random lockups happen, I get a spike of 100% CPU usage, but it is instantanious so I can't see which is the offending task
I have shut down all the services I can and still this happens!!!


Not surprising on both counts.  Have you updated all drivers?  What's the motherboard model, have you read up about it?
 

Offline bloodlineTopic starter

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Re: Win XP help random lock up
« Reply #23 on: November 02, 2003, 10:37:46 PM »
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mikeymike wrote:
Quote
Ok, after a lot of testing and running performance monitors, I have found that when the Random lockups happen, I get a spike of 100% CPU usage, but it is instantanious so I can't see which is the offending task
I have shut down all the services I can and still this happens!!!



Not surprising on both counts.  Have you updated all drivers?  What's the motherboard model, have you read up about it?


I appreciate the help I am getting by the way. You guys are great :-)

Anyway, I punched what I know into Google, and that said to check for CPU overheating.

Offline restore2003

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Re: Win XP help random lock up
« Reply #24 on: November 02, 2003, 11:00:39 PM »
Install SiSoft Sandra, a benchmark program, it runs tests of everything u can think of
If you need music for games, demos or are in a need of a studio mastering engineer, just contact me :-)
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Offline Unit21

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Re: Win XP help random lock up
« Reply #25 on: November 02, 2003, 11:15:57 PM »
Just a thought...

Have you any extra memory inside this laptop?!
I had the same problem in a laptop once and it was caused by a dodgy memory-chip.
Try removing any extra memory and see what happens...

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Offline bloodlineTopic starter

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Re: Win XP help random lock up
« Reply #26 on: November 02, 2003, 11:22:03 PM »
Quote

Unit21 wrote:
Just a thought...

Have you any extra memory inside this laptop?!
I had the same problem in a laptop once and it was caused by a dodgy memory-chip.
Try removing any extra memory and see what happens...



As it happens, I do have extra Memory, but I can't remove it as that would require taking off the warentee sticker :-(

Offline mikeymike

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Re: Win XP help random lock up
« Reply #27 on: November 02, 2003, 11:56:57 PM »
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Anyway, I punched what I know into Google, and that said to check for CPU overheating.

Well the P4 3GHz does spout out a LOT of heat, but the usual symptoms of over-heating CPUs are as follows (in order of likeliness):

 - complete hardware lockups (up to and inc. the point of having to pull the power out the back)
 - app crashes
 - spontaneous reboots (sometimes rebooting properly or not)
 - computer doesn't boot full stop :-)

- edit - a 3GHz laptop?  Are you nuts? :-)

I still strongly suspect drivers though.
 

Offline Tomas

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Re: Win XP help random lock up
« Reply #28 on: November 03, 2003, 12:30:00 AM »
one question.. did this suddently just happen or has it allways acted like this on XP?

and btw.. the 100% cpu usage spike happened here also.. which was because the ide bus hogged all the cpu. This happened both due to those buggy promise drivers and when my ibm disk died.

I definitely think it is the IDE controller drivers or the disk itself
 

Offline Glaucus

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Re: Win XP help random lock up
« Reply #29 from previous page: November 03, 2003, 12:48:30 AM »
Hmm...  try PIO just for fun.

Somehow I doubt your CPU is overheating, but it's possible some other components are. Video overheating usually causes weird things to appear on your screen and the occasional lockup/crash. Other things could affect the system in a similarly unpredictable manner. Heat is always a concern.

So what's the lockup pattern like? Does it happen within minutes of booting up or only after it's been on for some time. Does it lockup more when being driven hard (ie, playing games) or even at idle? Is there any particular app that's always running when it locksup?

I suppose with a laptop it's not so easy to diagnose and fix hardware problems when you can't remove or disable the actual parts (although you can still use the Device Manager to disable some devices and the BIOS for others). You may end up having to return it to be serviced so that you don't void your warranty. That kinda sucks, but that's one of the many pitfalls of owning a laptop. Good luck!

Btw, what's the make and model number of your laptop? Just curious.

  - Mike
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