I would like to share my experience with him (or she)
I bought a couple of memories for my A3000.
I paid same day.
1 week...2 weeks...3 weeks, nothing, not even a single mail from him (she)
Suddenly, i received a snip mail, where there was an explanation, a "slight delay" in shippig due to overwork or something like that
He/she, said sorry for the delay, and promised that item would be sent ASAP
A couple of weeks, nothing.
then last week, i received a mail just like the one received by @TheGoose whti a Track & Trace number bla bla bla
5 days later, the small package arrived in perfect condition to my door.
So, im happy to have the item here with me. Im surprised about the delay, but hey, i live in Argentina, and im used to wait a looong time in order to receive packages from you guys.
Another example: yesterday i received a genlock from Australia...it was sent on september to me by cheapest methd (ship) because it was quite heavy...so by the end, everything (at least 90%) of Amiga items i buy, come to my door...no big deal to me, as long as the item arrives, im satisfied...but i fully understand you that you live close/near and expect things to get delivered on time...
Just my 2 cents
Sebastian