Ruud wrote:
...
I then sent them an email asking whether they could give me a rough delivery estimate and also a product query (unrelated to the SAM) on the 21st. I haven't received a reply to that email ...
Never send them e-mails!
If you insist to send e-mails to them don't be surprised if you never get an reply.
(I'm still waiting on an reply from them to my mail of 13. may this year. My mail was an order - combined with a question. This week I phoned them and asked when I can expect the parts I ordered with that mail and was told that my mail somehow was forgotten and the part in question is sold out meanwhile. It remais to be seen if it ever will be available again.)
If you want to ask them questions use the phone...
(AFAIK "Vesalia" only consists of Mr. Does and his wife and they simply don't have enough time to answer all the e-mails)
