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Author Topic: HELP, I need your Opinoins please  (Read 3997 times)

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Offline WarPiperTopic starter

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Re: HELP, I need your Opinoins please
« Reply #14 from previous page: June 19, 2003, 12:47:11 AM »
@ ambientdistortions

I try to take of my stuff the best I can, there was alot of love put into that machine over the past years, for me to know that he is peicing it out then reselling it, does not bother it, I mean after all, its his, but what bothers me is the fact the monitors were handled badly.

But what really topped that is the fact that he is holding positive feeback to me over my head for the insurance money, if any, that UPS may award in the claim that was put in.

here is an excerpt of some of the conversations we have had via Email:

hi  peter,
 
we have received the computer and the monitors. the computer arrived safely and in one piece. both monitors arrived smashed, none of them are working. there are major scratches and cracks throughout the monitors indicating that they were dropped? i have agreed in our phone call conversation to pay you extra $20 and asked repeatedly to insure that the monitors are packed safely, unfortuantely i will not be able to leave you positive feedback until you reimburs me for the damaged monitors. i hope we can resolve the matter fairly so both parties are satisfied, please let us know.
 
 
regards,
Dominik S



From: Peter
To: Dominik S
Sent: Tuesday, June 17, 2003 6:27 AM
Subject: Re: payment for the A4000


Dominik,
 
I have called UPS and they told me that the settle claims with the shipper, as I said I had sent it through a professional packing/shipping company that ships UPS, I have contacted them also and told them of the damaged monitors and they said that they will contact UPS and get a claim started, and will notify me when UPS contacts them.  Not knowing that the shipping was going to cost so much due to miscalculation, I paid out of my pocket a total of $75 additional, so please dont think that you are the only one who had lost money, also the title of the auction was " Amiga 4000 Video Toaster System " and I was including the monitors, so for 550.00 for the 4000/040 and video toaster 4000 card w/documentation and setup disks, the accellerator card with the 2 060's, cybervision 64/3d, 2 Gb hard drive and the cdrom drive, lightwave 5 with backup copy, and ONLY $70 for shipping, I can not see where I have done you wrong (even though the monitors did not make the trip, remember I did also lose money on the shipping, its not like I did not try, and I can not control how UPS takes care of packages.Thats about as much as I can do for you.  I also had contacted Ebay and they said that the claim is your responsibilty, and I am helping you with that too.
----- Original Message -----
hi,
 
we are not blaming you for the damages to the monitors but are seeking assistance to recover the insurance money to cover the monitors it is essential to operate amiga type monitors. the insurance funds will allow me to buy new ones on ebay. we appreciate your help on this matter and will leave positive feedback upon finalizing the insurance claim.
 
regards,
Dominik S

[color=CC0000]Just to let you guys know, I intend on recouping my loss in the shipping fee's befor I reimburse him for any loss's and if he cant deal with that too bad, cuase I dont care about his feed back right now[/color]

and if he leaves nagative feedback, I will respond by creating a web page and post every Email from and to him, leaving the link warning about him in my responce feedback, then I would make a complaint to ebay.

ebay has stated that the comment stated by him, about him not going to leave me positive feedback untill I reimburse him, can be viewd as a violation of Ebay's turms and conditions, and that I can report him, but me not being a real PRICK!! I will not do that, unless he really gets under my skin.
There was a time I can remember computers were fun...I miss my A1200.
 

Offline artman

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Re: HELP, I need your Opinoins please
« Reply #15 on: June 19, 2003, 02:03:40 AM »
Sounds to me you've been very up-front and honest about all this witht the buyer.  He got a great deal even without the monitors.  Like the other folks said, don't think one negative feedback is the end, some people will not be happy no matter how you try to appease them.
 

Offline artman

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Re: HELP, I need your Opinoins please
« Reply #16 on: June 19, 2003, 02:03:42 AM »
Sounds to me you've been very up-front and honest about all this witht the buyer.  He got a great deal even without the monitors.  Like the other folks said, don't think one negative feedback is the end, some people will not be happy no matter how you try to appease them.
 

Offline Fozzy

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Re: HELP, I need your Opinoins please
« Reply #17 on: June 19, 2003, 05:11:56 AM »
I was in a situation similar to this recently. I was on the recieving end, not the shipper. The shipper also underestimated his shipping costs, but obviously  that was his fault.  You should have verified the shipping costs before posting, and I can not see your side about losing the 75$. I think his request for the insurance claim is reasonable, even if he got a good deal on the system... (Very nice BTW) The monitors are clearly listed in the original advertisement.

Does the claim with UPS actually cost anything? If so then you could deduct that from the  final payment.

In my case we were able to negotiate a reasonable settlement and gave each other good feedback.

 :-D
Well, I\\\'ll be bound and hogtied... It\\\'s still alive.