Need MakeCD Registration Replaced - Can't contact Authors

[Hyperspeed]

Now listen here... frog!

The man's request wasn't for the keyfile but for someone to contact such as Angela Schmidt.

I have MakeCD and the code is on the book not the disk.

Taking Microsoft's customer services as the norm is like accepting famine because McDonald's is closed on a Sunday night.

Now be nice!

:-D

EDIT: "Be excellent to each other!"  -  "Party on dudes!"

[_ThEcRoW]

What's wrong with that?. He payed for it at that time, so even, getting a keyfile from another person woulnd't make that illegal. I have a starcraft original cd, and the license code has a little worn out. I called Blizzard and they gave me another one, as i have demonstrate i have an original copy. Am i a pirate for asking if blizzard didn't gave me the code, since i have purchased the game LEGITIMATELY?.

[Oliver]

Other companies will also offer replacement codes (I think Mathworks do this).  I can remember some really old mac software vendors would also replace faulty original disks, if brought to their place of business.

Also, a request given to the software company in this case was to re-supply the code to the original purchaser, doctorj's friend.  This should not be a problem in my mind.  

In the very limited amount of business that I have conducted, I know that things just come up sometimes, and businesses deal with it, by providing customer service.  This is often done beyond the call of duty, or responsibility.  It's what (good) companies do, maintaining good relationships, so they can function successfully in their given environment.

There have even been cases of codes mistakenly not being provided with an original purchase.  People pay for the use of the software, and that is what should be provided.  Companies should do what they can to facilitate this provision for their customers...even if the customers are clueless.  Most companies have to deal with this a lot.

[Framiga]

Try to contact KDH, the current MakeCD reseller. (for a valid email address)

[Hyperspeed]

Framiga: Broken link?

If anyone does get in touch with the author of MakeCD, ask her if her sister is still offering keyfiles for RDB-Salv!

:-)

Oh, and tell her to put (multi-layer/)DVD support in MakeCD!

[doctorq]

@Hyperspeed

By frog I'm guessing you are refering to me.

What part of "My point of view is" don't you understand??? As I see it, he lost his sheet with registration number, and now he wants to get a new one from the authors for free, based on having the original disk. That is what his initial post was about; getting a way to contact the authors to get the registration number, but maybe you missed that?

From my point of view he isn't entitled to a free registration number, but you are apparently of a different opinion.

I have MakeCD and the code is on the book not the disk.

And so what??? Doesn't prove a thing. I regged my copy of MakeCD directly from the authors,and my disk has the registration number printed on the disk. Have you considered that the product have been offered to customers in different ways???

Anyway, last time I checked, this is a public forum, so I'm entitled to post my personal opinions. Yours aren't the same, and I couldn't actually care less.

[justthatgood]

 :-o

I can feel the love here....  If I wasn't so busy I would spend some time to be a jack...Yeah. I'm going to be nice.

 :knuddel:

I guess kiss and make up, or at least don't get blood on the floor when you are at each others throats.

[Hyperspeed]

Norwegians get irritable at this time of year; the sun is low, the nights are long and there's only whale for breakfast.

:-D

doctorq: If you were in the same position would you feel happy about buying another 80-euro copy? That's 2-days pay for some!

[Legerdemain]

Can you imagine sitting in front of a Playstation with a code-wheel like Zool, or a bit of red card with barely visible watermarks on? I forget which game printed it's copy protection code with black ink on black paper, might have been Alien Breed 3D 2.

Sound like Breathless (the red one) and The Speris Legacy (the black one).

[doctorq]

If you were in the same position would you feel happy about buying another 80-euro copy? That's 2-days pay for some!

Yes, I would, since it's my mistake. If it's 2-days pay for some, I can't understand why these people don't store it at safe places.

If I wouldn't want to pay the registration fee once again, I would find different alternatives. I keep several backups of keyfiles and registration numbers for a reason.

[Hyperspeed]

So if your car key snapped in the lock on a frosty night you wouldn't call the locksmith?

:-)

[doctorq]

@Hyperspeed

To follow your example, your point would be that the car manufactorer would be responsible for replacing the broken key for free.

In this case the MakeCD registration code is the broken key, and the authors of MakeCD are the car manufactorer. Again, the authors aren't responsible to recover the lost registration codes for the customers.

You are apparently to thickheaded to understand, so I won't even bother any more...

[klesterjr]

@doctorq

To follow your example, your point would be that the car manufactorer would be responsible for replacing the broken key for free.

In this case the MakeCD registration code is the broken key, and the authors of MakeCD are the car manufactorer. Again, the authors aren't responsible to recover the lost registration codes for the customers.

You are apparently to thickheaded to understand, so I won't even bother any more...

So your contention is that if you've lost your key, you must buy a new car?

I don't follow your logic. I suppose a nominal fee for generating a new key might be in order (to use your car analogy), but replacing the whole thing?

[doctorq]

So your contention is that if you've lost your key, you must buy a new car?

No, my point is that I would have to PAY for a new key to my car, not get one for free from the manufactorer. The same as if yourself deleted the keyfile for IBrowse, Miami, Miami Deluxe, AmIRC and whatever, a new registration would be the outcome of it.

I don't follow your logic. I suppose a nominal fee for generating a new key might be in order (to use your car analogy), but replacing the whole thing?

Nominal fee or cost of a new registration code would be in order, but it doesn't seem like the original poster of this thread thinks he has to pay anything, and just wants a freebie.

[klesterjr]

So . . .

You lose the key to your $30,000 car -- you pay $2 for a new key.

You lose the key to your $70 piece of software -- you pay $70?

I'm sure you're a nice guy, but there's a forest out there, dude. :-)

P.S. I lost my registration number to Ibrowse a few years back (similar situation) and was sent a new one for free. I can't imagine any company that wants repeat customers not doing the same.

[doctorq]

@klejserjr

Well, if you think the total expenses for making a new key is $2 then I should pay $2. If the costs for making a new code for MakeCD is $70, then I should pay $70. It's that simple.

As for the phrase "You lose the key to your $70 piece of software -- you pay $70?" keep this in mind... The software is FREE, it's the REGISTRATION that is priced at $70.