:admonish:
Stupid banks/government organisations/insurance companies/customer services/public transport services are replacing every single counter with a real-life person behind with useless speaking computers and/or even more useless clueless idiots behind a phone who have zero knowledge about the matter at hand.
The bloody train service here in The Netherlands is asking 50 cents extra when you buy a trainticket at a counter instead of a machine now! And they're thinking of completely abandoning the international trainticket service at the counter. 'Here have this 0900 number to buy your trainticket to Germany' :pissed:.
Or what about banks closing down every branch in rural communities :-x :whack:.
Oh wait, ofcourse. This is the information age. We don't need physical contact anymore now, isn't it? :evil:.