How to handle people mispackaging items from eBay

[TjLaZer]

Aaarrgghh!!  I am really pissed off.  I am a collector of Commodore and Atari computers and have recently been buying mint games in the box from eBay.  Almost everyone keeps charging high shipping/handling costs, then putting the boxed game in a padded envelope or covered with brown paper bag and paying $1.60 to send it.  If that was not bad enough the game will always arrive flattened out and smashed!!!  I have gone as far as emailing the shipper before they mail it to tell them to "Please pack it in a box" or something, and if their shipping cost is not over $5, even offer to pay extra to cover the cost!  What should I do about this?  I am very tempted to start sending a disclaimer in my emails to them that I will post a negative feedback if item arrives damaged due to neglegent packaging.  What do you think?

[mikrucio]

Well i get this too.

what do i do?

i tell em what a dumb {bleep} they are.
ask for a refund. if none given
then you neg feedback

nice and simple.

regards

[weirdami]

Damage from bad packaging without a full refund is grounds for negative feedback and a report to ebay.

The problem with ebay feedback is that an accurate assessment is impossible without retribution. (Unless you do yours last.) Really, they should do away with the neutral feedback choice. When I go to the store and buy something, the experience is neutral. All transactions are neutral, or at least non-negative, unless something extraordinary happens. But, if you don't choose positive, it looks like you are giving a negative report, and the vast majority of ebayers will give you the same rating in kind, even if you are awesomely awesome. Positive is the defacto neutral, and anything less is negative. Off topic rant concluded. :-)

[Madgun68]

I suppose if you wanted to pay a little more, you could request that they use priority mail. With priority mail, the usps will give you boxes to use free. At least this way you'll have extra protection.

[aardvark]

Well at least you got a box.  What ticks me off is when they discard the box to save size?/weight? and all y9ou get is a manual and a disk/cd. Mind you one time my wife discovered a large cardboard box filled with seemingly empty gaame boxes and binned the whole thing as I kept the floppies in those 40 pack floppy boxes. Most of the manuals were inside the boxes. (sniff) I haven't been able to play Crescent Hawk or Sim City or whatever the game was that had coats of arms on dark purple paper.  What was that called again? :-?

[Darth_X]

aardvark wrote:
Well at least you got a box.  What ticks me off is when they discard the box to save size?/weight? and all y9ou get is a manual and a disk/cd. Mind you one time my wife discovered a large cardboard box filled with seemingly empty gaame boxes and binned the whole thing as I kept the floppies in those 40 pack floppy boxes. Most of the manuals were inside the boxes. (sniff) I haven't been able to play Crescent Hawk or Sim City or whatever the game was that had coats of arms on dark purple paper.  What was that called again? :-?

Usually results in divorce.. but you get to keep the computer stuff!  :griping:

[TjLaZer]

Heh my ex sold my loaded A4000 on eBay during our divorce!  She wench knew she could get some major cash for it and she did, $2000.  This was back in 99.