Need advice Re: Eyetech Order

[iMacMiga]

Well yes I suppose time is money, so that also makes sense. It's just a bit frustrating for us, but i suppose it's the cruel old world of business :-D

Can't you offer an incentive to Amiga users in your area to work 1 day every so often and get the returns in the equivalent value of Amiga upgrade parts (by some means that keeps the tax man happy, of course)? If I were in your area I'd certainly be pleased do that, but I'm not so sadly I can't.

[iMacMiga]

Just to keep the whole thing up to date...

I got an emial yesterday to say my order was ready to ship and would be shipped today. Today i got a phonecall from Eyetech (my card number was wrong - DOH!!!) from Alan himself (!!), and he told me my order would leave today and be with me early next week. 8-)

All excited now - I hope it all works :-P

[swift240]

Think yourself lucky then,
I went to the order psge on Eyetech only to find it has been canceled by Eyetch.
Well sod them, Maplin I will go.



Mike......

[eyetech]

Think yourself lucky then,I went to the order psge on Eyetech only to find it has been canceled by Eyetch.

This isn't really fair Mike. I've looked at the records and your wife, who actually ordered the ready-built EZTower-Z4, was informed by email yesterday that they were no longer in stock but that we did have DIY EZTower-Z4's in stock at ukp20 less. To make sure that there was no confusion with the original order we informed her that the original order was to be cancelled but she could order the DIY version via our website if she wished. You were also copied with this email today out of courtesy.

We do it this way because experience has shown that quite often when an original order is modified by someone by email or phone they also submit a second order for the new goods 'just to make sure'. Sometimes we don't spot this and they get two lots of goods (and charges of course).

If a DIY toer suits you then please feel free to reorder. These and the EZKey-EX adapters are now back in stock (ie tested) and can be shipped quickly. If not your original order - for goods which we can no longer supply - remains cancelled.

Hope this helps explain the process

Alan

[eyetech]

Think yourself lucky then,I went to the order psge on Eyetech only to find it has been canceled by Eyetch.

This isn't really fair Mike. I've looked at the records and your wife, who actually ordered the ready-built EZTower-Z4, was informed by email yesterday that they were no longer in stock but that we did have DIY EZTower-Z4's in stock at ukp20 less. To make sure that there was no confusion with the original order we informed her that the original order was to be cancelled but she could order the DIY version via our website if she wished. You were also copied with this email today out of courtesy.

We do it this way because experience has shown that quite often when an original order is modified by someone by email or phone they also submit a second order for the new goods 'just to make sure'. Sometimes we don't spot this and they get two lots of goods (and charges of course).

If a DIY toer suits you then please feel free to reorder. These and the EZKey-EX adapters are now back in stock (ie tested) and can be shipped quickly. If not your original order - for goods which we can no longer supply - remains cancelled.

Hope this helps explain the process

Alan

[iMacMiga]

My tower kit arrived today, I can see where the 'DIY' comes int it now at least!!

Anyway I have the FrankenMiga running complete with Eyetech's keyboard adapter, my Mediator 1200 LT and a Voodoo3 2000 pumping out 800x600 @ 32-bit. I still gotta build the tower but, suffice to say, I am at last happy

I'd like to thank Alan Redhouse (again) for paying attention, being honest, and answering everyone's queries in this thread. I'd also once again like to thank 'Ryu' for getting various wheels into motion and bringing the situation to Alan's attention.

Anyone who has not recieved their goods yet - have patience. Mike - relax they are doing a lot with very little at Eyetech, give them a chance. Also if you plan on modifying a case from Maplin that is the same price I'd say don't bother, get a DITY kit from Eyetech, it's the sam price, does the same thing and is also guaranteed to fit the A1200!