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Author Topic: Superior Service From AmigaKit  (Read 1743 times)

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Offline dwaldropTopic starter

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Superior Service From AmigaKit
« on: December 28, 2010, 12:48:18 AM »
I ordered the Commodore : Company On The Edge book last Friday (12/24) in the afternoon.  It arrived before 10 AM this morning.  I was not expecting such fast service with the holiday and the weekend.  

I wanted to share a positive story about an excellent Amiga dealer.  

Thank you Amiga Kit!

-David
 

Offline Retro_71

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Re: Superior Service From AmigaKit
« Reply #1 on: December 28, 2010, 12:54:35 AM »
They have always been very quick, every time I order from them it arrives within 1 or 2 weeks (remember I am in Australia.. :D).
There service has always been top notch.
A Chameleon and 1541 II ultimate II
2 x C=64, 2 x C64C, C128 (jiffydos), C128D, 3 x A500 (1 x 030),
A1000, 2 x A2000 (GVP 040 + SCSI combo + indivision), A3000 GVP IV24 & Emplant
3 x A1200 (1 x 030, Indivision and IDE-Fix with 40 GB HDD & DVD Burner)
2 x A4000 (4060, Deneb, Indivsion), CD32.
2 x Apple IIe and A IIGS (Various new cards), + 3 x Megadrives (CD and 32), 2 x Saturns, and a dreamcast.. :D
 

Offline Tension

Re: Superior Service From AmigaKit
« Reply #2 on: December 28, 2010, 04:23:54 AM »
Did they pay you to say that or just give you a discount off your next purchase?

Offline runequester

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Re: Superior Service From AmigaKit
« Reply #3 on: December 28, 2010, 04:36:29 AM »
eh. I've always gotten good and quick service, as well as quick replies to inquiries.
 

Offline dwaldropTopic starter

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Re: Superior Service From AmigaKit
« Reply #4 on: December 28, 2010, 05:15:34 AM »
Quote from: Tension;602300
Did they pay you to say that or just give you a discount off your next purchase?


Hmmm...  good idea.  Who do I contact????

Seriously, in this age where customer service is usually...well.. let's say "less than optimal",  I have made it a point to thank people and companies that actually seem to treat customers really well.

Lenovo recently won my respect for the same reason....  Many other computer companies have lost my business....
 

Offline Tension

Re: Superior Service From AmigaKit
« Reply #5 on: December 28, 2010, 05:18:19 AM »
Lost count of how many threads there are on here brown-nosing AmigaKit though.

Good service should come as standard.

Offline Darrin

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Re: Superior Service From AmigaKit
« Reply #6 on: December 28, 2010, 05:23:16 AM »
AmigaKit have always given me excellent service too, although they have missed an occasional email inquiry (so if you don't get a reply the first time them make sure you email them again with "SECOND REQUEST" emblazoned in the header, and email the store instead of PMing them here.  ;)

Elbox have also bent over backwards to provide with with after-sales support, so well done Elbox too.

Vesalia have been a pleasure to deal with for my 8 bit stuff.

Software Hut have to be checked for a pulse to make sure they're alive when asking questions, but have delivered orders promptly.
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.
 

Offline Darrin

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Re: Superior Service From AmigaKit
« Reply #7 on: December 28, 2010, 05:25:06 AM »
Quote from: Tension;602325
Lost count of how many threads there are on here brown-nosing AmigaKit though.

Good service should come as standard.


True, but in our small market we should be thankfull that we get any service at all.  Just look at the Elbox Christmas thread that rapidly turned into a "screw you" thread.

Honestly, at times I wonder why anybody wants to do business with us.
A2000, A3000, 2 x A1200T, A1200, A4000Tower & Mediator, CD32, VIC-20, C64, C128, C128D, PET 8032, Minimig & ARM, C-One, FPGA Arcade... and AmigaOne X1000.