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Author Topic: How Awsome is NewTek  (Read 1751 times)

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Offline quarkxTopic starter

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How Awsome is NewTek
« on: May 01, 2009, 08:33:09 AM »
About December, I bought a A200o Video toaster suite off of a member here that was leaving the Amiga Community. To make a long story short, He included a "Dead" Video Toaster (2000) card, along with the "newer" card installed in the unit.
I talked to New teK about seeing what they could do with it, and I ended up sending it back to them RMA. Donny and the crew fixed it at no Charge!!! How awesome is that? Turned out to be a simple 2 cap fix. So now I am putting this card back in the A2000 and swapping the VT4000 with the A4000 I got in.

New Tek still supports the Amiga and you can still get the latest Toaster software and Manuals for it. 25 years later, and they are still strong.
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Offline cpfuture

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Re: How Awsome is NewTek
« Reply #1 on: May 01, 2009, 09:29:53 AM »
Wow, that is pretty cool! 8-)
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Offline chiark

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Re: How Awsome is NewTek
« Reply #2 on: May 01, 2009, 11:00:37 AM »
That is superb.  Considering they were one of the main drivers of commercial use of the Amiga, it's great to see them still supporting their heritage!
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Celebrating 21... no, make that 27... years of Amiga use
 

Offline Tension

Re: How Awsome is NewTek
« Reply #3 on: May 01, 2009, 11:32:04 AM »
Amazing!!!!!!! :-o  :-o  :-o  :-o  :-o  :-o  :-o
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Offline platmm

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Re: How Awsome is NewTek
« Reply #4 on: May 01, 2009, 02:33:35 PM »
I had a flyer board serviced (just for shipping costs to Newtek) a few months ago and they still had my old work address from 1993!
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Offline save2600

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Re: How Awsome is NewTek
« Reply #5 on: May 01, 2009, 02:46:57 PM »
Wow, now that's superior customer service!
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Offline quarkxTopic starter

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Re: How Awsome is NewTek
« Reply #6 on: May 01, 2009, 03:57:38 PM »
Yes, In fact, the ONLY thing that burnned me is I went to order the latest VT software (disk and and boot floppy). It cost $40 but they wanted an extra $60 to ship to Canada, because(of course) they use UPS only! $60 for a CD and Floppy! I explained to the CR that it would only cost $3 via USPS, but they couldn't ship any other way, now with the "Boarder fee" god knows what USP would charge.
They sent back the board UPS and UPS wanted another $30 for it.

I am sorry, but I refuse to do business with a Company that exclusively uses UPS for shipping. I just pray Softhut doesn't decide to ship my Typhoon UPS, or I will never do business with them again also.
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