Ack, I wish I could say I never have had problems with shipping, but.....
Had to send off one of my 4000's for repair. When it came time to send back to me, the guy packed it quite well.... double-boxed, 4000 wrapped in plastic so no 'peanut problems' ample styrofoam inserts, etc.
I should have known what was going to happen when the 4000 took 1 MONTH to go from Kansas to Wisconsin....
When the 4000 finally came, there was a 1 foot hole torn out of the box.... The front bezel of the 4000 was broken off, floppy dead and loose in the bay, and the tray of the CD-ROM was in pieces... This was via DHL... Well, I was able to file a claim (it was insured, yay!) and a few weeks later, I had my 4000 working again....