you're not conducting business with Hyperion. You're conducting business with AmigaKit.
He's buying a ridiculously expensive product who's only reason for existance is "it is running AmigaOS". Now the company funding further OS4 development seems to be in severe trouble. Rethinking his decision to buy a X1000 makes sense, IMHO. Personally, I don't think OS4's situation has changed much, but if he comes to a different conclusion...
And depending on how much Amigakit/A-EON know, at least their claims that the system would include AmigaOS 4.2 and multicore support one day might have been... unfortunate.