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Author Topic: Is Vesalia still in business?  (Read 5723 times)

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Offline AmigaClassicRule

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Re: Is Vesalia still in business?
« on: May 31, 2013, 07:35:57 PM »
Quote from: CyberDez;736491
Hello to all,
I made a purchase from them two months ago and since I have received nothing. None of my FOUR e-mails about this delay to Vesalia got a reply.
I have happily made other purchases from them in the past so I don't know what now is going wrong.
If someone at Vesalia is reading this post PLEASE contact me, I need to have this problem solved as soon as possible!

Many thanks in advance.

You mean you where quite for two month straight without saying anything?

Umm...why?

You know that actually could hurt you if you waited this long more than help you. Besides...you should have purchased from AmigaKit. Their customer service and delivery cannot be beat with other retails online.
 

Offline AmigaClassicRule

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Re: Is Vesalia still in business?
« Reply #1 on: May 31, 2013, 11:59:54 PM »
Quote from: ByteRyder;736512
I don't mean to hurt their business but I've also had a similar bad experience from Vesalia.

Sent them a couple e-mails regarding a technical issue with an item that I got from them and they never answered me back.

I mean, I don't mind waiting for an item or send it back if it doesn't work properly, this is retro and alternative systems we're talking about... but IMO the worst thing you can do to a customer is ignore and keep him in the dark.. nnnnnever again.

On the other hand Amigakit has a good support ticket system, and if you need information they will tell you what's going on... so there is where I'm spending my money now.

Good luck.

I will never ever order from Vesalia...ever. I am sticking with AmigaKit.com myself :)