Issues with the BPPC2 and GND Plane

[HammerD]

nahhh..  as my video sjhow..  internal layers is there..

I have seen screenshots of the board so I would say a 8 layer board.  BUUUT! my guess is that he simply.. did not include the GND gerberfile when ordering.

I read the thread with you speaking to the phase 5 guy.  I will say it's total crap and he should have requested that you send the boards back and he should have immediately issued you a full refund.

He also should have admitted that the GND was forgotten, ok, simple mistake, and this could have been solved quickly and quietly without any damage to his company.  Now it is a PR nightmare.  Obviously he is not educated in how to be a successful leader, entrepreneur or how to handle customer complaints, from which by all evidence you have given is a valid complaint.

Reading how this guy responds to you makes me NOT want to ever do business with him.  I didn't trust this phase5 re-birth to begin with and now I even more don't trust it.

Until shipping, testable, verifiable products are available and tested by independent 3rd party reviewers I am not giving that guy ANY money.

[HammerD]

And also that means they do not have a single board with GND..
I mean.. how easy would it be to takea PCB and a multimeter and show?..  especially when he said he would have production started in November.

so..  unless I am proven wrong (of the facts that he doesn't have a single BPPC board with GND):  do NOT do any kind of prepayments.

My boards was still sold as tested.. and no GND. but they are old and could be a pre-production error.- (in that case he would send me new working pcbs as that was our deal)

Anyway..  history will show.. my guess is thar mr. Salvador will soon be in his next bankruptcy..   sad..  so sad..

BTW, in your conversations with him he said "his" boards were tested working and booting....well I totally do not believe that.  I have seen no evidence of any of his new version "2" boards booting.  And I don't think anyone has.  In fact I have only seen photos on the facebook page with unpopulated boards.

If I am wrong, someone please point me to a video showing his version "2" PCB's booting...otherwise I file this in the "BS" category.

[HammerD]

I decided to ask them on their Facebook page if it is true about the boards being faulty, that the ground plane is missing. Their response was to delete my question and block me. Totally unacceptable, companies that treat potential customers with such contempt deserve to go out of business

Again, this is not how to handle the situation.  Deleting your post after asking a valid question (it is public knowledge now what happened) just shows he is trying to cover this up and hope it will go away.  Well it won't, it's too late for that now.  Doubling down on his (incorrect) decision will make things worse, not better.

The best thing he could have done was admit he made a simple mistake, corrected the situation quietly and quickly with Chucky, fixed the error and moved on.  This all could have been done privately between him and Chucky.  The entire fiasco could have been avoided.  Now all of us will look on this phase5 re-birth with even more scepticism and doubt.  

We know how many false starts and scams there have been over the years regarding Amiga...too many I forget them all.