Firstly, this is an interview of an individual developer, not an official Hyperion statement or anything that qualifies as customer service. Secondly, none of the statements that you are making come close to what triggered the blunt statements in the interview, so your comparisons are meaningless. This goes far beyond people saying that they're not interested in what's on offer.
There may be more diplomatic ways to say "grow up," but in this case, at least bluntness has people's attention. I don't feel offended in the slightest because those statements aren't directed at me. If you're not one of the people who need to grow up, then there's no need for you to be offended either.
Hans
Hi Hans, in my long experience in the Amiga world, I can understand how it's easy to get upset over people's comments. It is very easy for people to hide behind the safety of their nicknames and type whatever they want. You just have to ignore the crap and not bother responding or reading it.
When you actually go out to Amiga events and meet people, even talk to some of the same people, you get a totally different and mostly positive experience.
I honestly can't understand the negative attitudes around the forums on various sites. This is the most positive time post-Commodore!! Look at all the available options - Emulation, Classic, AROS, MorphOS, OS4....new hardware is available...everything still getting updated... I mean really, it's the best time in years.