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Author Topic: Amigakit and their customer service...  (Read 70050 times)

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Offline Franko

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Re: Amigakit and their customer service...
« on: March 28, 2011, 08:33:32 PM »
Always had good service from AmigaKit, only thing you can "fault" them for is like Hektic said they could do with putting a bit more technical info on some of their products like HDs and DVD drive model numbers/ full specs and stuff like that... :)

At the end of the day though we should just be thankful that AmigaKit have stuck around and supported the Amiga Community through thick & thin for all these years and long may they continue to do so... :)
 

Offline Franko

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Re: Amigakit and their customer service...
« Reply #1 on: March 30, 2011, 05:23:37 PM »
Quote from: zosodk69;625781
I curious why we're talking about this?  The thread is from years ago.


Simple, it was revived by a new/returning member a couple of days ago instead of starting a new thread on the same subject... :)

http://www.amiga.org/forums/showpost.php?p=625298&postcount=120

Anyway it's good to keep one of the few remaining Amiga shops in the spotlight in case any new folk to the Amiga haven't heard of them or for folk returning who may have forgot about them... :)
 

Offline Franko

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Re: Amigakit and their customer service...
« Reply #2 on: March 31, 2011, 08:03:36 PM »
Quote from: Daedalus;626302
In the case of eBay stuff, you have to be careful alright, but I don't see what's wrong with asking a direct question. If you get a direct answer, you know where you stand. If you don't, take your money elsewhere. It's not the bargain basement it used to be - things are cheap for a reason. If they don't say "fully tested and working," send them a mail asking "Does it work?"

For a store like AmigaKit it's usually much better, but still, they've always been quick to reply to any questions I send them regarding technical details of their products, and overall quite helpful in that respect.


Before I buy anything on eBay that's what I do, it pays to ask specific questions about the item condition, postage, packaging etc... :)

That way if anything goes wrong then you're virtualy guaranteed to get a full refund from ebay if the seller has provided you in an eBay message the condition of the item and it doesn't match when you receive it, even if it does say no returns or refunds in the listing... :)

On the postage side I've bought a lot of stuff from the USA recently and the longest anything has taken is 11 days, even had stuff from China arrive with 6 days... :)