CyberStorm sent to DCE for repair

[B00tDisk]

I'd have to file this under "things I'd do if I won the lottery":  Show up at DCE's offices with the police and a couple of lawyers and someone wielding a camcorder in tow just to find out WTF was going on - how many cards had been broken up for spare parts to fix other cards*, etc.

*I wonder how they determine who's they'll fix and who's they'll steal parts from, bin, and never respond to the users thereof?  Draw names from a hat?

[B00tDisk]

This soap opera never ceases to amuse (and sadden me, on behalf of the owners of these cards).

I sincerely wish this was somewhere near where I was - I think a "gurellia" style visit with a camcorder to their offices would be in order.

I mean, for pity's sake...

"Oh, look, Joachim - someone sent us another card.  Ah!  I just tested it's SCSI controller and it's in working order!"

"Excellent, Hans!  Desolder it and put it on this card, then bin the rest.  #### the owner."

I mean, it simply boggles the mind.  What kind of company would invite legal disaster like that?  Why not just say "Y'know what?  We're out of business.  We don't fix those any more.  Sorry."

I mean, wow.  If you've got one of these things, and it's broken, throw it in the garbage and wait for an A1 + OS4...

[B00tDisk]

Framiga wrote:
by Acill on 2003/7/1 10:45:46

I fear all our boards are hacked up and will never be recovered.

@BB&RV

At this point . . . .Mr. B.Buck, Mr T.Velasco. . .is it possible to know if we have a hope to have again owr boards without the help of lawyers, German Police and so on?

We all prefer, to close this sad episode, in the smoothest possible way.

Thanks again for your help.

Let we know as soon as possible.

Regards

Call me a cynic, but I don't think anyone at all is going to get their gear back.  Even if you do, you'll get back boards missing components (see earlier comment about scavenging), or the boards in the same condition when you shipped them.  But in all likelyhood, the thieves at DCE will simply hear about the upcoming litigation through their attorney(s) and lay a few boards on the test bench, put some flunkie with a soldering iron and logic probe there, and when the cops show up they'll say "See?  We're workin' on 'em!"

[B00tDisk]

Framiga wrote:
by Acill on 2003/7/1 15:54:50

Sounds like a good and fair idea to me.The only problem is this: What if those of us that remember our serial numbers, but since its been so long no longer have proof of the boards, and what if those boards are not found at all. We are still then out a lot of money and still no accelerator back.


We (VirtualWorks-Italy) have all the documentation about owr boards sent to DCE with ALL serial numbers, and ALL delivery documents.

Ciao

I hope lots of other people took the same precautions that you did.  

[B00tDisk]

What DCE should be made to do (and I don't know if this is possible under EU law), is made to give everyone their repaired and working boards back in a timely (60 day, no matter where in the world) fashion or repay them the original price of the board if they threw the board away or stripped it for parts.

[B00tDisk]

Palpatine wrote:

have you found owr boards at DCE?

Hi,

I'm on it, we don't have a full inventory yet, but we did find 2 boards from Mexico ;-)

Hopefully all others will be this week.

Cheers,
Ron

Unless you're legally bound not to, can you tell us what condition some of these boards are in? e.g., stripped of parts as we've suspected, just sitting on the shelf awating a repair that otherwise never would've come...?

Inquiring minds and all that jazz.